account manager
Responsibility
- responsible for a dedicated set of partner accounts and achieving an annual target
- responsible for a dedicated set of partner accounts and the achievement of an annual target
- develop partner plans and business reviews to accelerate growth, and implement them accordingly to exceed the quota
Show more +5 - develop partner plans and business reviews to accelerate growth, and implement accordingly to exceed the quota
- secure and defend existing partner revenues and drive activities with the partners to migrate end customers to the cloud
- drive net new logo cloud revenue through the partner
- drive activities to support the creation of pipeline including upsell, cross-sell, and net new logo
- develop the partner’s skills – certifications, utilize programs and promotions to accelerate profitability for both the partner and Genesys
Requirements
- previous sales, account management, or partner relationship experience
- about Genesys
- A partner and customer excellence mindset
Show more +19 - A fast learner in possession of an excellent ‘can-do attitude
- every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries
- ability to drive business focused / strategic discussions
- excellent relationship building
- excellent verbal and written communication skills and multi-lingual fluency in French, Spanish or German
- visit www.genesys.com
- an understanding of the resolute landscape
- understanding the resolute landscape
- experience with CRM software
- genesys is an equal-opportunity employer committed to diversity in the workplace
- self-starter with the ability to work independently or as an active team member
- self-starter with the ability to work in a self-guided manner or as an active member of a team
- self-motivated and self-directed with a growth mindset and a passion for continuous learning
- through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences
- able to multitask, prioritize, and manage time efficiently
- genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty
- ability to drive new acquisition sales, and spot cross-sell/up-sell opportunities in conjunction with the partners to drive indirect sales opportunities
- this is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility
- ability to drive new acquisition sales, and spot cross-sell/up-sell opportunities in conjunction with the partners to drive indirect sales
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