GBE CONVERGE GROUP in Gloucester Salary
GBEC HOUSE 31 BARNETT WAY GLOUCESTER GL4 3RT ENGLAND
TIN: 03648989
GBE CONVERGE GROUP Premium profile inactive Premium profile inactive
Earnings on positions in GBE CONVERGE GROUP
GBE CONVERGE GROUP is looking for employees for positions:
it support engineer
Trade
- IT Operations & Helpdesk
- IT Operations & Helpdesk
Benefits
- company car
Salary
- salary
Responsibility
- provide onsite IT support at client’s sites
- build and configure client hardware and software to be used at client sites
- correctly log and update tickets with the required information relating to support requests
- manage ticket priority, category, and client updates for tickets in related work queues
- manage own ticket queue and work schedule in an efficient manner
- manage, monitor, and maintain server and workstation monitoring platform daily
- logging support tickets for all issues flagged, including 24/7 and daily checks, notifying the Service Desk Team Lead of reoccurring outages
- answer incoming telephone calls, tickets and emails and provide first point of contact as well as escalations to all GBE Converge clients when on their sites
Requirements
- technical support: 1 year
Earnings on positions in GBE CONVERGE GROUP
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2500 £