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GAMBIT MEDIA is looking for employees for positions:
operations manager
operations manager
Responsibility
support member engagement and retention by analysing data/trends, extracting actionable insights, and preparing engagement reporting and analysis
provide sales and marketing admin support, including the creation of collateral such as sales decks, proposals, onboarding decks and renewal documents
liaise with support teams at new member organisations to register companies and provide other information as required
submit membership invoices and liaise with customers as required
HR admin support, including issuing employment contracts and liaising with an outsourced payroll provider
arrange meetings and facilitate the sharing of information and updates to help run and improve the effectiveness of the company
provide member management and membership platform support, including user management and onboarding, customer support, member meeting setup and maintenance, and misc. content uploads/updates
play a key role in the operation and management of the business
Requirements
excellent administrative skills, with experience in using data management and CRM systems
very comfortable using software platforms, ideally including Hubspot, Google Workspace and WordPress
able to analyse data and trends and extract actionable insights
motivated by helping others and a team player
comfortable and effective working remotely
proactive and experienced in improving processes/ways of working
experienced in customer liaison and dealing with confidential information
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