FutureRecruit Salary
Swindon
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Earnings on positions in FutureRecruit
FutureRecruit is looking for employees for positions:
technical support engineer
Working hours
- full-time
Responsibility
- ruckus Networks builds and delivers purpose-driven networks that perform in the demanding environments of the industries we serve
- our Venue and Campus segment focuses on enabling wireless and wired connectivity across complex and varied networks
- we are excited to be modernising our business with a clear focus on the Customer Experience
- title: Principal Technical Support Engineer
- this role is a Virtual role and can be based anywhere in the United Kingdom
- level: Mid-Level
- together with our network of trusted go-to-market partners, we empower our customers to deliver exceptional experiences to the guests, students, residents, citizens and employees who count on them
- how You'll Help Us Connect The World
Requirements
- industry certifications or accreditations such as CWNP
- previous experience with Ruckus Networking products
- bachelor’s degree or diploma in a computer-related field
- 5+ years work history in an enterprise Technical Assistance Centre environment
- must be available for inclusion in rotating on-call roster, typically around 1 weekend every 6 months
- 8+ years of experience in the networking space, with excellent technical knowledge of wireless networking
- excellent written and verbal communication skills, including experience delivering formal presentations to customers, partners, accounts and support teams
- relevant industry accreditations/certifications: CWNA, CWAP, CCIE, CCNP, JNCP, etc