manager
Responsibility
- company Description
- fundamentally Games is reimagining publishing for LiveOps games
- we focus on helping game developers with bringing their games to live and managing the live operations to scale their game
Show more +26 - our engagement-led strategy aims to scale games faster by getting more players, doing more things, more often and for longer
- we have flexible working hours to support our team to be able to do their job around their personal commitments
- planning and delivery of activities to grow communities across multiple games and brands
- building relationships with players that help push our games authentically and make our communities stronger
- you are passionate about game communities and community-driven games in general
- scheduling, activating and messaging in game activities
- scheduling, activating and managing social media channels including Discord, X , Meta, Tiktok, Twitch, store pages
- as we all work from home, you need to be great at communication and self-disciplined
- your role will be to grow and manage communities
- writing copy and image/video asset briefs to deliver messaging
- you will be have an opportunity to contribute to strategy and will deliver against that strategy
- going through captured gameplay footage from testing and content creators to timestamp key moments to use in marketing materials
- for example, if you have kids, you can work between the hours your children are in school, or if you’re full time you can do more hours a day and only work 4 days a week, depending on your job role
- this is a junior role where at least some experience of game community management or streaming is required, either within a games industry or associated role, or as part of your own activities
- you may be required to travel to games events nationally and internationally to represent our games
- contributing to broader community and marketing strategy for our games
- we also let you work on personal projects and actively encourage you to take part in game jams or other industry events
- reporting on community activity and KPIs
- communicating with our developer partners
- positively engage with players and creators across all channels and stores in a timely fashion as a representative of Jetpack Collective and our games
- general community management/social media/marketing activities
- as we're a small team, there will be opportunity to get involved in other areas of marketing depending on your skillset and interests, from streamer activity, to asset creation, website/store management or ads
- responding to player and creator issues systematically as part of the triage process and under SLA terms acting as first line support
- you will be working from home, but you must be able to come to London or other UK locations a few times a year, and depending on how far away you live, you may need to be available to stay overnight
- reporting to the Marketing Manager and working closely within the publishing team and with the broader team
- we’re a small but growing team, and we value work-life balance, so we have flexible working policies in place, subject to a few conditions and the requirements of projects you may be working on of course! Firstly, we all work from home and meet up in person a few times a year – usually in London
Requirements
- have an understanding of current social communication platforms such as Discord, X , Meta, Tiktok
- have knowledge and understanding of Twitch and other streaming platforms
- be happy to take part in streaming activities and community events online or IRL
Show more +5 - be a fast learner and not afraid to ask for help
- be happy to turn your hand to any task
- have good attention to detail, be very organised and have good communication skills, both written and oral
- be very proactive, good at problem-solving and decision making
- have knowledge and passion about games, in particular community-driven games
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