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FULMAR SERVICES is looking for employees for positions:
team manager
team manager
Working hours
full-time
Responsibility
you will be dealing directly with agents, making sure that client requests are adhered to, SLA and times scales are met, providing ongoing support, audits, training, problem solving and collaborating with MPAAS teams to provide best possible service
evaluating agents daily activities and performance to celebrate or deal with any issues that arise
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