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FULL POWER UTILITIES is looking for employees for positions:
account manager
account manager
client administrator
Working hours
full-time
Salary
salary
Responsibility
ensure that opportunities for new business are dealt with professionally and appropriately at all times
log and resolve customer complaints and handle product and service inquiries. Direct requests and issues to designated resource
manage customer accounts; allocating and reconciling for referral process
organise workflow to meet service level agreements
support the Bureau Manager by providing regular reports on heat meter status, meter reads and consumption data
act as initial point of contact for all customer queries either by telephone or electronically and respond promptly and efficiently to all enquiries
attend meetings with clients to explain heat network charges and to promote understanding of heat tariffs
submitting timely and accurate statements of energy consumption and charges for heating and hot water are generated and distributed to residents each month
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