FULL POWER UTILITIES in Borehamwood Salary

LUMIERE ELSTREE WAY BOREHAMWOOD WD6 1JH
TIN: 04918830

FULL POWER UTILITIES
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FULL POWER UTILITIES is looking for employees for positions:

account manager

Working hours

  • full-time

Salary

  • salary

Responsibility

  • ensure that opportunities for new business are dealt with professionally and appropriately at all times
  • log and resolve customer complaints and handle product and service inquiries. Direct requests and issues to designated resource
  • manage customer accounts; allocating and reconciling for referral process
  • organise workflow to meet service level agreements
  • support the Bureau Manager by providing regular reports on heat meter status, meter reads and consumption data
  • act as initial point of contact for all customer queries either by telephone or electronically and respond promptly and efficiently to all enquiries
  • attend meetings with clients to explain heat network charges and to promote understanding of heat tariffs
  • submitting timely and accurate statements of energy consumption and charges for heating and hot water are generated and distributed to residents each month
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