FRUUGO.COM Salary
13 FOUNTAIN STREET ULVERSTON LA12 7EQ
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Earnings on positions in FRUUGO.COM
FRUUGO.COM is looking for employees for positions:
customer service agent
Working hours
- full-time
- temporary
Responsibility
- duration: Permanent
- duration: Temporary to Permanent
- duration: 6 Months
- location: Hybrid in Ulverston, UK
- location: Remote in the UK
- escalate customer complaints as appropriate to the customer services team leader
- escalate uncooperative retailers to the customer service team leader or customer service retailer support dependant on the issues concerned
- provide accurate, valid and complete information by using the right methods/tools
Requirements
- must have previous customer service experience
- confident and professional telephone manner
- strong team player
- language skills desirable but not essential
- ability to adapt/respond to different types of customers
- accuracy and attention to detail
- good decision-making and problem-solving abilities to respond to complaints and questions and to think quickly during customer interactions
- A practical and logical approach to business problems and issues; a problem solver