FRESH

Responsibility

• responsible for cleaning all internal communal areas of the buildings including all hallways, stairwells, common room, laundrette and management suite
• cleaning the communal areas of the building including hallways, stairwells, common rooms, laundrette, windows, and the management suite
• deep clean of bedroom and kitchens at required times for example handover, holidays etc
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• clean designated student flats on a weekly basis including bedrooms, kitchens and internal hallways
• clean flats as and when required. This will include a deep clean of bedroom and kitchens
• reporting any security or maintenance issues immediately, this includes spillages in the building
• ensure the correct disposal of rubbish in the allocated bins making sure that access routes are not blocked
• ensure the security of the properties at all times. Reporting any security or maintenance issues immediately including any repairs
• dispose of all rubbish immediately upon collection disposing in the correct allocated bins provided
• checking that cleaning materials are well stocked and stored correctly, including COSHH products
• being fully knowledgeable on the fire evacuation procedure and assisting in the procedure when necessary
• be responsible for clear and safe pedestrian access at all times including the immediate removal of rubbish and spillages upon notification
• carry out regular external cleaning including the removal of graffiti immediately upon discovery
• carry out any window cleaning as directed by the Management Team
• be fully knowledgeable on fire evacuation procedure and to assist where required to evacuate the building where appropriate
• adhere to Health and Safety Procedures at all times
• regularly inspect and check all cupboards on site. To make sure they are clean, organised and well stocked. Making sure all cleaning materials are stored correctly and that all COSHH products are locked away in the suitable cupboard
• attend such training as required by the Management Team
• carry out any other duties associated with the post as required by the Management Team

Requirements

• A highly motivated individual who pays attention to detail
• thorough understanding of Health & Safety legislation
• results orientated, takes ownership of responsibilities and displays pride in work carried out
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• able to work to instruction and to use own initiative to solve problems
• previous experience of cleaning in a hospitality environment

Earnings for position housekeeper

Responsibility

• working closely with the General Manager to motivate and support fresh colleagues
• support the General Manager and wider operational team in the planning and forecasting on the occupancy and sales plans
• managing the organisation of internal and external events for prospective and current residents
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• manage the process for undertaking viewings with potential residents
• responsible for administering the process of receiving payments, including managing and chasing rent arrears
• deputise for the General Manager in their absence
• induct new fresh employees to their roles and be a point of escalation for employees dealing with enquiries about health & safety, building maintenance, invoicing, and sales
• business partner to both the Central and Property Teams to identify and solve reporting requirements and errors
• responsible for compiling reports and managing administrative processes within the building ensure customer data held is up to date and managed within GDPR guidelines
• responsible for the development of new reports in response to internal and client requests
• about you

Earnings for position manager

Responsibility

• the opportunity to grow the people within your team, by acting as mentor offering guidance and training and conducting regular 1-2-1s
• drafting budgets utilising forecasting and expenditure reports
• organising and attending open days with current and prospective students
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• working alongside our exception Marketing Team to develop and implement a plan, including completing competitor analysis and keeping up to date with market changes to ensure the building is let for the academic year
• taking and receiving payments and managing accounts in arrears as well as liaising with the account’s teams processing invoices and compiling P&L reports
• managing the process for all statutory testing within the property ensuring full compliance with all relevant legalisations and ensure all H&S issues are investigated correctly, taking appropriate action where necessary
• develop and implement a plan to let the building for the academic year working alongside an exceptional marketing team, complete ongoing competitor analysis and keep abreast of market changes
• take charge of all statutory testing to ensure properties fully comply with all relevant legislation, regularly reviewing risk assessments and ensure all H&S issues are investigated, taking appropriate action if necessary

Earnings for position general manager

Responsibility

• undertake regular Health and Safety Checks on the fire protection systems, legionella water testing and ensuring general safe working practices and COSHH management
• complete minor plumbing repairs including; unblocking toilets and sinks, changing sink wastes, identify/isolating/contain leaks, changing taps, showerheads and mixers

Earnings for position maintenance technician

Responsibility

• greet members & clients at reception with warmth & enthusiasm
• respond to incoming customer enquiries via phone & social media
• provide safe, fun and well planned fitness/dance classes in house and virtually to our amazing clients
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• organise & schedule appointments using our online booking system
• provide excellent customer experience at all times
• keep the building clean & safe throughout your shift
• ensure client & member data is kept confidential
• supervising activities in Studio classes and operating the equipment in a manner consistent with safe working practice, ensuring the efficient and effective operation of the facility
• general housekeeping duties throughout the studio
• post on our social media channels with class updates, snippets & day-to-day fun stuff
• adhere to COVID-19 regulations, ensuring studios & member areas are cleaned regularly
• keep track of stock, broken or faulty equipment & report any issues back to management when needed
• act as a super friendly host for external community hires including dance parties, workshops and special FRESH events

Requirements

• customer service: 1 year