FREIGHT METER  Salary

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19 CHURCH ROAD HESTON INDUSTRIAL MALL HOUNSLOW TW5 0LD ENGLAND
TIN: 12940304
 Transportation & logistics
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FREIGHT METER
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FREIGHT METER is looking for employees for positions:

customer service manager

  • customer service manager
  • warehouse supervisor
  • logistics manager
  • warehouse manager

Working hours

  • full-time

Language

  • spanish

Responsibility

  • customer Service Manager
  • manage a team of customer service representatives to ensure excellent customer service delivery
  • develop and implement customer service policies and procedures
  • train and onboard new customer service representatives
  • monitor and evaluate customer service performance metrics
  • handle escalated customer complaints and resolve issues in a timely manner
  • collaborate with other departments to improve overall customer experience
  • conduct regular team meetings to provide updates and address concerns

Requirements

  • proven experience in a customer service management role
  • strong leadership and communication skills
  • excellent problem-solving abilities
  • ability to work well under pressure and meet deadlines
  • knowledge of CRM software is a plus
  • retail sales: 1 year
  • customer Service: 1 year