Earnings on positions in FRANKLINS SOLICITORS LLP
FRANKLINS SOLICITORS LLP is looking for employees for positions:
- to take initial instructions from clients and open files through the Office Management System
- to deal with client cases from initial instruction to completion under supervision
- liaise with client both in office meetings and in telephone discussions
- receiving and issuing correspondence/mail from/to the client and third parties
- checking and working in accordance with task list and diary reminders
- time recording all work undertaken
- attending outside appointments
- reporting to and receiving and acting upon instruction from the head of department
- adherence to Quality and Work Management Systems
- flexibility in support of other members of staff
- to be able to communicate effectively
- ability to work in a team in a friendly professional environment
- ability to work in a friendly but fast paced and professional team environment
- presentable with excellent telephone manner
- ability to work to deadlines, show flexibility and prioritise workloads in a calm and consistent manner
- ability to work to deadlines and prioritise workloads in a calm and consistent manner
- answer the telephone and directing calls
- take clear details and email messages to the relevant teams or department
- provide relevant information to the caller
- greet Clients and visitors entering the LLP, offering drinks, advise relevant staff members of arrival
- schedule appointments as requested and maintain diary entries for all meeting rooms
- tidy and maintain reception areas
- organise catering for meetings if required
- receive documentation from clients, log and ensure signed by relevant staff member on collection
- friendly and enthusiastic
- excellent verbal and written communication skills
- excellent telephone manner
- professional personal presentation
- customer Service orientation client focused
- information management
- high level of organisational planning
- be reliable and adaptable to meet the needs of a busy department
- taking initial enquiries from clients and booking in appointments via Outlook
- opening and closing files through the Office Management System
- completing the fee earner dictation
- administration tasks such as scanning, photocopying, filing and storage of legal documents
- receiving and issuing correspondence/mail from/to the client and third parties
- checking and working in accordance with task list and diary reminders
- time recording all work undertaken
- reporting to, receiving and acting upon instruction from the Partners within the Team
- strong Administration experience
- flexibility in support of other members of staff
- ability to work in a team environment, work in a friendly professional environment
- presentable with excellent telephone manner
- ability to work to deadlines, show flexibility and prioritise workloads in a calm and consistent manner
- taking initial instructions from clients and opening files through the Office Management System
- to take initial instructions from clients and open files through the Office Management System
- dealing with client cases from initial instruction to completion under supervision
- to assist the fee earners with client cases from initial instruction to completion under supervision
- responsibility for post-completion matters
- liaise with clients both in office meetings and in telephone discussions
- drafting and issuing correspondence
- receiving and issuing correspondence/mail from/to clients and third parties
- excellent communication skills are essential
- adherence to Quality and Work Management Systems
- be familiar with sale, purchase, part-exchange and leasehold transactions
- ability to work to tight deadlines, show flexibility and prioritise workloads in a calm and consistent manner
- be able to work in a friendly but fast paced and professional environment