mortgage administrator
Requirements
- clear, articulate, professional oral and written communications
- minimum 1 year Protection and Mortgage Administration, Banking or Finance
- ability to work in partnership with customers to obtain a fully requested list of documentation within tight and specific timescales
Show more +17 - knowledge and track record in risk assessment and financial services compliance
- ability to collate, process and accurately assess documentation in support of a client’s protection/mortgage application
- managing individual cases from both a business/lender/client perspective
- complete awareness of risk factors
- in a driven, customer focused, fast paced, busy environment
- implementing targets and ensuring strong individual and team results
- ability to key online protection and mortgage applications accurately and without error, using fact find and oral/written communication from customers
- complaint handling and ensuring a win/win outcome
- ability to use and record notes effectively on a Client Management System
- ability to effectively work as part of a team and prioritise cases
- mortgage or Finance: 1 year
- ability to work to specific key performance indicators as they relate to service level times, errors and customer service feedback
- ability to assess client affordability based on income and to forensically assess bank statements to calculate outgoings and to highlight any irregular payments
- technical knowledge and trouble-shooting on basic IT issues, escalating issues where necessary to our external IT support
- general admin duties for office management
- ability to efficiently and pro-actively para-plan cases from application to offer and then to completion building strong relationships with clients and lenders during the process
- strong problem-solver
Salary in other companies in the position mortgage administrator
| MORGAN MCKINLEY GROUP | 3750 £ | 2333 £ 3750 £ |
| MARKET TALENT | 3333 £ | 2333 £ 3750 £ |
| ARC | 2500 £ | 2333 £ 3750 £ |
| WHEN THE BANK SAYS NO | 2500 £ | 2333 £ 3750 £ |
| DEVERELL SMITH HOLDINGS | 2417 £ | 2333 £ 3750 £ |
| PERSONNEL SELECTION ASSOCIATES | 2375 £ | 2333 £ 3750 £ |
| VALOREM PARTNERS | 2333 £ | 2333 £ 3750 £ |
| FINANCIAL DIVISIONS | 2333 £ | 2333 £ 3750 £ |
| KNIGHT TEMPLE RECRUITMENT | 2333 £ | 2333 £ 3750 £ |
| AUXERIS | 2333 £ | 2333 £ 3750 £ |