FORTITUDE NICSA GLOBAL  Salary

16 ROYAL SCOT ROAD PRIDE PARK DERBY DE24 8AJ ENGLAND
TIN: 11483037

FORTITUDE NICSA GLOBAL
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FORTITUDE NICSA GLOBAL is looking for employees for positions:

service delivery manager

Working hours

  • full-time | Permanent

Responsibility

  • we are looking for an experienced Information Technology Manager to join our team. The successful candidate will be responsible for
  • ensuring compliance with service level agreements and customer satisfaction targets
  • implementing best practices and ensure internal policies and procedures are followed
  • continuously improving processes to meet customer requirements
  • managing client relationships to ensure customer satisfaction
  • managing partner/supplier relationships and identify any gaps that may affect delivery
  • assisting sales team with technical project scoping and quoting
  • attending pre-sales and post-sales client calls

Requirements

  • information Technology: 1 year