FOCUS PRODUCT DEVELOPMENTS  Salary

112-114 WITTON STREET NORTHWICH CW9 5NW ENGLAND
TIN: 03931751

FOCUS PRODUCT DEVELOPMENTS
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FOCUS PRODUCT DEVELOPMENTS is looking for employees for positions:

administrator

Working hours

  • full-time

Responsibility

  • provide support to instructors, ensuring delegates have all the course materials required for online and face-to-face training courses
  • collate feedback from learners, measuring satisfaction, anonymise data, informing the business of any trends to improve the customer experience
  • manage a busy email inbox
  • maintain excellent customer records
  • basic online admin tasks – we are a paperless office
  • product Focus delivers world class product management training courses around the world. Our courses are always live and are delivered by our expert instructors online or in person
  • we are a profitable, growing and successful company – we have been European leaders in product management training for over 16 years. Client feedback is excellent and repeat business from clients is the norm
  • we provide training courses for product people and the leaders of product management organisations

Requirements

  • professional, clear and confident communicator
  • able to work with minimal supervision after learning the job role
  • excellent organisation skills, with the ability to prioritise tasks and meet deadlines
  • excellent attention to detail
  • good personal judgement, able to make decisions and knowing when to escalate upwards
  • ability to closely follow procedural and operational manuals
  • speaking and interacting with customers on video and audio calls – for this you will require a neat and professional home set-up for video calls
  • administration: 5 years