FOCUS FIRE AND SECURITY  Salary

FOCUS FIRE AND SECURITY
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FOCUS FIRE AND SECURITY is looking for employees for positions:

planner

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • retrieve all telephone and e-mail messages, ensuring that they are responded to professionally and in a timely manner
  • managing all accommodation requests for engineers within your region
  • obtain all engineer qualifications required for site visits
  • communicate efficiently with service engineers and service manager
  • input corrective and preventative calls onto the service and planning system with a high level of accuracy
  • the core focus of this role is to efficiently schedule and dispatch work to Service & Maintenance Engineers to enable timely completion of corrective and preventative maintenance visits in line with customer requirements and service schedules
  • logging calls on System and obtain detailed site information from clients in relation to service visits
  • you must demonstrate excellent customer service skills to your internal and external customers and possess excellent attention to detail with the ability to work well under pressure

Education

  • GCSE or equivalent

Requirements

  • demonstrate excellent communication skills both on the telephone and face to face
  • ability to work in a team and individually
  • good attention to detail
  • good geographical knowledge of UK Regions
  • self motivated and encourage and promote a calm working environment
  • demonstrate excellent time management skills
  • experience in the use of planning would be advantageous
  • production Planning & Scheduling Occupations: 2 years