FLORYS ONLINE  Salary

3 THE MIDSHIRES OLDINGTON LANE KIDDERMINSTER DY11 7QN ENGLAND
TIN: 13009412

FLORYS ONLINE
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FLORYS ONLINE is looking for employees for positions:

customer service

Working hours

  • part-time | Temporary

Responsibility

  • customers are at the core of everything we do
  • we’re a unique and growing e-commerce store looking for someone to join us with the run up to Christmas to help bring a friendly and bubbly voice at the other end of the phone
  • in a nutshell we love to keep our customers happy and engaging with us
  • the role is primarily customer service focused, responding to customer queries and helping to assist them with any problems that may arise
  • checking our social media channels to respond to customers comments and direct messages
  • provide personal outreach and professional follow ups to any negative reviews or comments
  • dealing with returned orders, issuing refunds or exchanges
  • responding to customer queries through email and telephone