FLETCHERS SOLICITORS

Responsibility

• paralegal -Clinical Negligence
• fletchers Solicitors Ltd have a fantastic opportunity to join our growing Clinical Negligence Team
• assist Litigation Executives in the department on their cases to ensure matters are progressed in a timely and efficient manner
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• discussing and agreeing case tactics and planning with the Team Leader
• discussing and agreeing case tactics and planning with the sub Team Leader and senior litigator
• ensure the delivery for yourself of all KPI targets set by the firm
• progress files in line with KPI targets
• assist the fee earner in the department on their cases to ensure matters are progressed in a timely and efficient manner
• ensure cases are progressed in a timely, efficient, and proactive manner
• liaising with clients, experts, barristers, third party solicitors/insurers, police and any other relevant parties as directed
• obtaining relevant medical evidence to confirm the condition and prognosis of the customer
• liaising with clients, experts, barristers, third party solicitors and insurers as directed
• dealing with all aspects of pre and post issue procedures in a timely manner as directed
• drafting correspondence as required, including LOCs, letter of instruction etc
• dealing with all aspects of pre and post issue procedures under supervision in a timely and cost-effective manner
• drafting statements of case, witness statements, application notices
• drafting statements of case, witness statements, application notices, pleadings and instructions
• following up medical records and researching medical conditions
• ensuring all actions as per Proclaim Action List are completed in a timely fashion
• preparing accurate and detailed file notes
• co-ordinating the progression of cases with all internal and external parties
• accurate time recording
• location: Southport/ Hybrid
• the role will involve Assisting Lawyers and Senior Lawyers as directed in the running of a caseload of Clinical Negligence cases from inception to Trial, always under supervision and in line with current company policies and legal requirements
• location: Manchester/ Hybrid
• fletchers Solicitors Ltd have a fantastic opportunity for a Clinical Negligence Paralegal to join our growing Clinical Negligence Team
• fletchers Solicitors Ltd have a fantastic opportunity for a Paralegal to join the growing Serious Injury team
• negotiating settlement
• maintaining client files in good order in accordance with Lexcel and other quality assurance requirements
• to accept delegated tasks on other similar cases as directed by the Senior Lawyer and to assist the team in settling the cases
• undertaking and assisting where appropriate telephone negotiations/case management conferences with solicitors/courts as directed
• location: Oxford/ London/Hybrid
• helping to maintain case plans and case summaries and taking a proactive approach
• location: Manchester/Hybrid
• issue and service of proceedings should it be required
• issue and service of proceedings
• reporting to Senior Lawyer as required
• working with customers to ensure that relevant information is collected to enable the progression of the case in a proactive commercial manner
• pursue cases to conclusion as directed
• supporting the team to provide outstanding customer care
• assisting in the collection of & collating of medical records
• attendance at Court, Case Management Conferences and Conferences with or without Counsel. This occasionally requires an overnight stay
• proactive case management and progression
• preparation of client documents such as witness statements
• preparation of trial bundles
• dealing with a caseload of medical negligence cases in the early stages & assisting team members with tasks etc
• supporting the delivery of the team’s financial performance KPIs
• supporting the delivery of the teams financial performance KPIs
• dealing with a caseload of Clinical Negligence cases in the early stages & assisting team members with tasks etc
• helping with/preparing costs instructions sheets and disbursement lists
• we reserve the right to close this role before the date specified depending on the calibre and volume of candidates
• attendance at Court, Joint Settlement Meetings, Case Management Conferences and Conferences with or without Counsel. This occasionally requires an overnight stay
• effective and thorough time recording
• to research points of law in respect of liability and quantum and take responsibility for researching topics prior to undertaking allocated tasks to ensure accuracy
• ?The role will involve Assisting Lawyers and Senior Lawyers as directed in the running of a caseload of Clinical Negligence cases from inception to Trial, always under supervision and in line with current company policies and legal requirements.To accept delegated tasks on other similar cases as directed by the Senior Lawyer and to assist the team in settling the cases

Requirements

• previous legal work experience in the PI field on cases up to £500,000
• driving licence
• desire to work in this area of law and preferably some experience
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• experience of handling a medical negligence case load
• experience of handling and assisting on clinical negligence cases
• graduate, preferably with Law related degree and / or professional qualification such as LPC or route to BAR or CILEX
• excellent organisational skills and time management
• desire and ability to take direction and supervision from team leader
• proven legal and forensic skills
• excellent drafting skills and experience of drafting legal documentation
• A law degree or a Graduate Diploma in Law, or a desire to gain legal qualifications via CILEX, paralegal apprenticeship or the SQE routes
• good research skills
• excellent attention to detail
• attention to detail
• excellent customer care and communication skills
• keen analytical skills
• paralegal: 1 year
• good organisational skills
• excellent people skills and service ethos
• ability to influence at all levels

Earnings for position paralegal

Current offers for the position:

Responsibility

• discussing and agreeing case tactics and planning with the Team Leader
• obtaining and drafting a full and accurate timeline of events based on the clients instructions
• acting on instructions promptly, whether from clients or from training principals and supervising team members
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• obtaining relevant medical evidence on all aspects of the claim
• obtaining relevant medical evidence to confirm the condition and prognosis of the customer
• developing and maintaining knowledge of claims processes and best practices
• drafting correspondence as required, including LOCs, letter of instruction etc
• ensuring accurate information is taken and recorded onto the case management system
• following up medical records and researching medical conditions
• monitoring and managing a task list efficiently to ensure cases are progressed appropriately
• co-ordinating the progression of cases with all internal and external parties
• ensure individual targets/KPIs are met
• negotiating settlement
• speaking with our clients face to face, or by telephone and corresponding with them by email, letter or case management app, always in a professional and courteous way
• keeping clients informed of progress
• issue and service of proceedings should it be required
• working with clients to ensure that relevant information is collected to enable the progression of the case in a proactive commercial manner
• working with customers to ensure that relevant information is collected and collated to enable the progression of the case in a proactive commercial manner
• action correspondence on files and deal with accordingly
• supporting the team to provide outstanding client care
• litigating as required
• assisting others with any other reasonable duties as and when required
• proactive case management and progression
• liaising with and taking instruction from supervisors
• supporting the delivery of the team’s financial performance KPIs
• adhering to data protection/GDPR & Fletchers office processes
• effective and thorough time recording
• mentor new team members when required
• any other reasonable duties
• engage in brand development and marketing
• advising the team on any technical issues arising from their cases
• discussing and agreeing case tactics and planning with the Team Leader/Head of Department and members of the team
• maintain cases in good order in accordance with Lexcel and other quality assurance requirements
• supporting the Team Leader/Head of Department in ensuring the delivery of the team’s financial and performance KPIs
• advising the team on any technical issues arising from their cases with support from Team Leader/Head of Department
• supporting the Team Leader in ensuring the delivery of the team’s financial performance KPIs

Requirements

• completed or plan to complete the Legal Practice Course within 24 months
• 3 A Levels at grade C or above or the BTEC Equivalent
• customer facing experience
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• you will complete work independently, assist others and observe experienced lawyers
• experience of handling a medical negligence case load
• recent experience of handling a case load
• experience of handling a clinical negligence case load
• A willingness to learn and develop
• excellent organisational and time management skills
• excellent organisational skills and time management
• you will also do seats around the business in different areas of law
• excellent verbal, written communication, and telephone skills
• excellent communication and drafting skills
• exceptional attention to detail
• excellent drafting skills and experience of drafting legal documentation
• team player attitude
• excellent attention to detail
• law Degree 2:2 or higher
• strong commercial awareness within a legal environment
• excellent client care and communication skills
• excellent customer care and communication skills
• ability to carry out research
• as a trainee you will work closely with a training supervisor to learn, develop and complete a training diary demonstrating the SRA Practice Skills Standards
• ability to work well with junior team members, providing coaching and mentoring
• good listening and organisational skills
• flexible and willing to commit to achieving results and meeting deadlines
• drive, Ambition, and Enthusiasm
• excellent Client Care Skills
• by the end of the 24 months training, and subject to passing a character and suitability assessment, you will become a qualified solicitor
• 5 years+ PQE or equivalent experience working in Clinical Negligence

Earnings for position solicitor

Current offers for the position:

Responsibility

• we are a fast-growing Top 100 UK Law Firm, specialising in complex and serious Personal Injury and Clinical Negligence cases
• fletchers Solicitors Ltd have a fantastic opportunity to join our growing Medical Law Services Team
• reviewing of medical records and any other documentation relevant to the case
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• managing a small team of nurse analysts to ensure SLAs and input KPIs are met
• reporting to the HoD in respect of team performance and review of management information
• confer with Lawyers and teams within MLPS as and when needed to provide high-level clinical information, advice etc
• completing 1-1s of those in the team as well as yearly performance reviews
• mentoring members of the team including monthly 1-2-1s and reviews as necessary
• identification of any training and development needs within team
• adding to or amending Pagination bundles already prepared at the instruction of either the legal members of the team
• undertaking QA of the work completed in team to ensure all of satisfactory quality
• oversee balanced case allocation of all pagination instruction
• undertaking QA of the work completed in team to ensure it is all of satisfactory quality
• location: Liverpool/Manchester/ Leeds/ Southport /Hybrid
• the role will be to manage and be part of a small team of nurses who provide an assessment on the merits of a potential case depending on the initial information provided, advise on which medical records and additional documents are required to further determine the case prospects
• fletchers Solicitors have fantastic opportunity to join our growing Medical Law Services team
• we are a fast-growing Top 100 UK Law Firm, specialising in complex and serious Personal Injury and Clinical Negligence cases. We are looking to add several Nurse Analysts to our Medical Law Services Team
• highlight and deliver training and assist in development needed by the nurse analysts
• reviewing medical records and any other documentation relevant to the case
• in addition, the team will also complete a detailed review of the records, pagination, and chronology and on occasion decide on the merits of the case
• location: Southport/ Manchester/ Leeds/ Liverpool/ Hybrid
• production of weekly reports for performance and as requested by Director of MLPS
• indexing of Medical records
• monitor & manage team performance against KPI’s and Product Delivery SLAs with the provision of performance MI to Director of Medical Law Pagination Service
• support and work closely with Director of MLPS, evaluating the efficiency of pagination
• ensure regular QA of the pagination completed within team using medical knowledge and expertise to establish consistent quality of clinical opinions provided
• processes and improve in line with organisational objectives as and when needed
• preparing both light/selective focussed, date ranged & full paginations in paperless format, utilising suitable IT programmes
• revise and/or formulate policies and promote their implementation
• adding to or amending Pagination bundles already prepared at the instruction of either of the legal members of the team
• ensure that nurse team remains compliant by conforming to established operational regulations
• completion of Risk Assessment of initial leads into business
• to assist Senior Solicitors with Risk Assessment reviews and provide their medical knowledge to help assist with the progression/acceptance/rejection of a case
• we are looking to add several Nurse Analysts to our Medical Law Services Team.If you want to join a company with a great working culture that offers fantastic benefits like 35 days holiday and Christmas off, Hybrid working this could be the role for you
• preparation of issue-based summaries and chronologies for instruction to experts on medical negligence cases, with a good knowledge surrounding breach of duty and causation
• researching medical conditions and standards of care with recognised evidenced research
• if you want to join a company with a great working culture that offers fantastic benefits like 35 days holiday and Christmas off, Hybrid working this could be the role for you
• checking records received are correct in accordance with GDPR
• the above list is not exhaustive of any other tasks, which may be required

Requirements

• experience of proclaim or other software tools for example Adobe, Microsoft
• we reserve the right to close this role before the date specified depending on the calibre and volume of candidates
• nursing: 3 years

Benefits

• holiday vouchers

Earnings for position nurse

Current offers for the position:

Responsibility

• team Leader -Clinical Negligence
• strategy & Execution
• leading a team of Call Centre Specialists
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• ensure that the team process medical records requests expeditiously and all SLAs maintained
• implement departmental plans in team to deliver Fletchers priorities
• speaking with the customers via phone and email
• QA of cases to ensure process being followed and that records are complete before sending to pagination team
• ensure that the team provides excellent customer service
• monitor & manage team performance against KPIs and Product Delivery SLAs, reviewing and discussing performance MI with the Medical Records Manager
• ensure the team achieves their agreed performance targets
• developing and maintaining knowledge of claims process for Medical Negligence claims
• ensuring all medical records are processed and uploaded to the Case Management system in line with the team SLA
• deliver the appropriate objectives
• building rapport with customers ensuring all accurate information is taken and entered onto the Proclaim file management system
• archiving and locating stored media ensuring the policy for handling of data is followed
• support the budgeting process for the Medical Negligence department
• monitoring own task list making sure all enquiries are contacted daily to chase the customer for instructions
• mentoring members of the team including monthly 1-2-1s and reviews as necessary
• fletchers Solicitors Ltd have a fantastic opportunity for a Team Leader to join our growing Clinical Negligence Team
• ensure high quality case planning, file management and ESD management within team, to support financial planning and delivery of team budgets
• ensure individual targets/KPIs are met monthly
• oversee balanced case allocation across the teams that supervise
• location: Liverpool/ Hybrid
• follow up customer calls where necessary
• highlight training and development needs across the teams
• obtaining and drafting a full timeline of events based on the customer’s instructions in relation to injury claims and be able to be empathetic
• manage and resolve customer complaints
• ensure that team remains compliant by conforming to established operational regulation
• action all posts on files and deal with accordingly
• the above list is not exhaustive of any other tasks, which may be required
• assisting others with any other duties as and when required
• we reserve the right to close this role before the date specified depending on the calibre and volume of candidates
• liaising with supervisors where necessary
• ensure cases are progressed appropriately and customer satisfaction is delivered
• adhering to GDPR & Fletchers processes
• third party providers
• if you are looking to work for a growing company that offers internal progression, has a great work life balance, fabulous benefits, and will support you and your goals, then this could be the role for you
• compliance
• any other ad-hoc duties

Requirements

• experience of successfully leading or managing in a Medical Negligence team
• experience of proclaim or other software tools for example Adobe, Microsoft
• experience of running a wide variety of Medical Negligence claims
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• ability to deliver excellent customer service
• A good understanding of how to deliver and grow team productivity
• experience of coaching and supporting team members
• ability to role model good practice leadership
• technology literate, with the ability to use technology to enhance legal services
• excellent interpersonal skills, with the ability to form positive working relationships with a wide variety of team members
• as a Team Leader, you will manage and lead a small number of teams covering specific regions ensuring that they support all legal teams within Fletchers Group, requesting medical records, processing incoming medical records bundles and instructing cases for pagination
• strong analytical skills
• you will ensure that SLAs are maintained, and all cases processed in a timely professional manner reporting to the Medical Records Manager

Earnings for position team leader

Current offers for the position:

Responsibility

• events
• the above list is not exhaustive of any other tasks, which may be required

Requirements

• energetic, organised and entrepreneurial
• people orientated and service driven
• remain calm under pressure
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• be committed to delivering high standards with enthusiasm
• strong communication skills – bring people together and create excitement
• event Management: 2 years

Earnings for position events manager

Current offers for the position: