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Estimated salary
£ 1760
Median salary at FIRSTSOURCE SOLUTIONS UK
£ 1600Lowest salary
£ 1826The average salary
£ 2583Highest salary
Do you believe that workers at FIRSTSOURCE SOLUTIONS UK are paid fairly?
FIRSTSOURCE SOLUTIONS UK is looking for employees for positions:
manager
manager
customer service apprentice
customer service apprentice
development manager
development manager
office manager
office manager
sales representative
sales representative
inbound customer service advisor
Working hours
full-time | Permanent
Language
english
Requirements
must have a passion for managing customers and delivering excellent service
minimum 2 years’ experience of complaint handling or back office function within Financial Services organisation
enjoy building a team with a focus on continuous development
can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar
empathetic, nurturing and a desire for good customer outcomes
is able to demonstrate experience inn complex, regulated customer service environment
enjoy finding ways to improve things
an awareness of Consumer Duty and the obligation it places on a regulated firm
Responsibility
role Title: Officer Manager
potential for Hybrid working to be supported but the expectation to be on site at least 3/4 days a week to start
location: Onsite Derby, England. Travel to other sites may be required on occasion
manage a team of Back Office operations staff and ensure smooth running of the Backoffice, with Leadership quality and attention to detail as core qualities