business manager
6 the last 139 days, recently 2023-09-13
Responsibility
- executive Management / Business ManagementEnglish
- wealth Management / Wealth & Financial PlanningEnglish
- proactively identify and escalate/ raise potential risks identified for the business areas, working with First and Second Line representatives
Show more +25 - priority areas will include, but not limited to suitability and appropriateness, fraud, financial crime, and other operational and regulatory risks
- managing the error account
- support the entity with Internal Audits and Compliance/ Operational Risk Reviews, dealing directly with the relevant key stakeholders
- manage the creation of Dashboards for team leaders and Relationship Managers
- not being afraid to question and challenge the status quo
- help enhance controls by putting in checks and monitoring them on an ongoing basis
- support the Risk and Control Self-Assessment exercise
- be willing to get involved in remediations and track to completion
- this will include running a monthly governance meeting tracking delivery of actions and remediations
- approaches problems systematically and objectively, analyses facts and evaluates options, draws sound conclusions
- respond to second and third line investigations where relevant, including from External Audit
- managing the operational incident cycle
- operate a continuous improvement approach to developing the platform, identify opportunities to enhance processes, procedures, systems, guidance and support materials
- identify remediations/read-across opportunities
- business analytics and strategy. Working with data to help build reporting - This will be regular reporting as well as ad-hoc reports to deal with the integration efforts
- your future colleagues
- oversight of controls to ensure timely completion of annual attestations, performance and accuracy of controls set-up and assignments
- key stakeholder management – it is a fast-paced role that deals with numerous teams across the department. Following up with teams as well as providing regular updates and managing expectations is important
- this will include supporting the entity with reviewing Audit/ Second Line reports, drafting remediation plans, and carry out ‘read-across exercises’ with other locations or functions
- SME for the PEP/RRRP process for the entity working closely with the Front Office and Divisional supporting functions
- support the Front Office performance management cycle by collating MI to help create both central and local scorecards for front office personnel
- tracking the implementation of appropriate mitigation measures and controls for identified risks, dealing with supporting functions and the Front Office
- you Offer
- manage ad-hoc deep-dive reviews/ fraud investigations as required, working with other local or global risk control functions and respond to second and third line investigations where relevant
- one of the key responsibilities of the team is Complaints Handling on behalf of the whole entity
Requirements
- wealth Management experience essential
- § Wealth Management experience essential
- relevant Wealth Management experience essential especially the understanding of suitability process
Show more +22 - business Risk management essential
- § Business Risk management essential
- proven experience of quality assurance, testing and recording essential
- stakeholder management experience essential, covering the business front to back
- § Audit/accountancy experience preferred
- proven experience working directly/ dealing with Internal Audit and/ or Second Lines of Defence
- § Experience in process improvement, procedure drafting, MI preparation is an advantage
- familiar with Power BI report functionality, but not essential
- experience in process improvement, procedure drafting, MI preparation is a key advantage
- § Self-starter, able to operate independently as well as in a team
- outstanding communication and stakeholder management skills in order to develop strong and positive working relationships with client-facing staff
- self-starter, able to operate independently as well as in a team
- § Ability to actively handle multiple deliverables and changing priorities
- internal and/or external audit experience valuable, but not essential
- ability to actively handle multiple deliverables and changing priorities
- results-oriented individual with excellent attention to details, strong problem solving, analytical skills including process analysis
- § Dedication to fostering an inclusive culture and value diverse perspectives
- self-started, able to operate independently as well as in a team
- dedication to fostering an inclusive culture and value diverse perspectives
- your new employer
- ability to develop and deliver procedural and training materials – either through prior experience or willingness to learn
- credit Suisse is one of the world's leading financial services providers
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