operate as the lead point of contact for any and all matters specific to new flagged transactions customers, while building and maintaining strong relationships with them
ensure customer satisfaction through follow-up, client responsiveness, and thorough communication
monitor industry trends, competitive landscape, and customer insights to identify new opportunities and adjust strategies accordingly
regional manager
Language
french
Responsibility
identify pain points and expand Firmex use to new departments and locations
keep customer interactions well-documented in CRM tools