our customers range from the professional, the skilled craftsman, to the knowledgeable DIY-er
today FFX combines two trade counter locations with the most highly rated on-line offering in the industry
it’s an exciting time to join us and find yourself a place in our growing success story
marketing Campaigns
provide leading creative assets that optimise and promote our digital marketing channels
graphic Designer - fixed term maternity cover
from its beginnings as a builder’s merchant in Folkestone, FFX has grown into one of the country’s leading on-line power tool, hand tool and accessories suppliers
junior graphic designer
Responsibility
careers at FFX
our customers range from the professional, the skilled craftsman, to the knowledgeable DIY-er
today FFX combines two trade counter locations with the most highly rated on-line offering in the industry
it’s an exciting time to join us and find yourself a place in our growing success story
marketing Campaigns
junior Graphic Designer
from its beginnings as a builder’s merchant in Folkestone, FFX has grown into one of the country’s leading on-line power tool, hand tool and accessories suppliers
work with the rest of the marketing, social and design team to ensure design consistency across all shared touchpoints
credit controller
Responsibility
ensure debtor days are kept to a minimum, with all debts followed up and resolutions found
take responsibility for ensuring the Sage accounting system and the inhouse system debtors are reconciled
liaise with customers and other departments within the business to ensure queries are resolved on a timely basis
raise adhoc sales invoices as necessary and ensure paid to terms
ensure credit limits are reviewed on a regular basis
ensure limits are monitored in line with any credit insurance agencies and raise any issues arising to Management
update aged debtor report for comments to ensure central repository
ensure efficient credit control procedures are in place and debts are collected to terms, while delivering excellent service to the business and debts are kept under strict control
credit control
Responsibility
ensure debtor days are kept to a minimum, with all debts followed up and resolutions found
liaise with customers and other departments within the business to ensure queries are resolved on a timely basis
making sure credit limits are reviewed on a regular basis
ensure limits are monitored in line with any credit insurance agencies and raise any issues arising to Management
update aged debtor report for comments to ensure central repository
raise paperwork for CCJ’S or Court paperwork for claims being taken to the next stage
ensure smooth running of the credit control function by assisting others in the team as necessary
take card payments from customers and ensure bank receipts and all payments are allocated to the correct accounts in a timely manner
category manager
Responsibility
identify opportunities for new product introductions and collaborate with suppliers to ensure a well-balanced and attractive assortment
negotiate favourable terms, including pricing, discounts, and promotional support
continuously evaluate supplier performance and seek opportunities for cost savings and improved service levels
provide guidance and support to ensure effective execution of category plans
assortment Planning: Analyse market data, consumer insights, and sales trends to curate and optimize product assortments
supplier Management: Build and maintain strong relationships with key suppliers
warehouse supervisor
Responsibility
to ensure that the Health, Safety and Environmental procedures are followed by all personnel and visitors to the site
to keep and maintain accurate records for Health and Safety including Safe Systems of Work, training records and agency inductions
to assist when completing end of shift searches, in being a witness and be of support when required for random searches
managing the activities and resources to achieve financial, operational and customer service objectives
to plan and manage the staffing levels, to ensure optimum level of staffing is being used within budget
to monitor levels of consumables and conveying this information when supplies are low
assisting in the recruitment, training and development of individuals and the team, using company procedures and in-house resources available
to assist in the management productivity to achieve KPIs, changing priorities where necessary and be proactive in looking for continuous improvements
warehouse team leader
Responsibility
to ensure that the Health, Safety and Environmental procedures are followed by all personnel and visitors to the site
to conduct agency inductions
managing the activities and resources to achieve financial, operational and customer service objectives
to plan and manage the staffing levels, to ensure optimum level of staffing is being used within budget
to monitor levels of consumables and conveying this information when supplies are low
to ensure equipment is operational and relevant checks are made and maintained
these duties and not exhaustive. Additional hours of work may be required, as determined by the needs of the business. Additional duties, responsibilities and projects may also be required
to assist in the management productivity to achieve KPIs, changing priorities where necessary and be proactive in looking for continuous improvements
shift leader
Working hours
full-time
Benefits
service car
Language
english
Responsibility
consistently demonstrating and adhering to the brand values
planning the day/ shift to ensure all functions are prioritised accordingly and providing clear communication of expectations and results
A key holder for the business ensuring the building is secure with alarm set
playing an active role to ensure K.P.I.s are recognised and understood by the team
analysing, interpreting, and discussing trend reports with the CS Experience Manager and the team, whilst driving improvements
liaising with Technical Manager and/or the Trading team where in-depth product information is required
dealing with Inbound customer service functions to ensure K.P.I.s are achieved
taking an active role in department improvement strategies which includes recognising and discussing new ideas and efficiencies within the team and the business
key account manager
Language
french
german
Responsibility
to become the lead point of contact for all enquiries specific to your customer portfolio
build long-lasting relationships with your key accounts to help maximise their turnover and profitability
working in conjunction with the accounts department to ensure payments are received promptly and prior to dispatch where applicable
processing customer orders and enquiries via phone, e-mail and in some instances face-to-face
work closely with other members of the Trading Department to communicate offers and promotions to our key accounts
to reach agreed monthly/annual sales and margin targets set by the Senior Key Account Manager
research UK and European market prices to increase sales margins and turnover
responsible for proposing strategies to the Senior Key Account Manager for new customer acquisition and growth opportunities with existing customers; and actioning where approved
management accountant
Responsibility
daily reconciliation of payment processing platforms, working closely with the Reconciliation Accountant
daily import of sales data to accounting software from proprietary sales system
preparation of the Weekly Sales Report
monthly reconciliations of debtors ledger, bank accounts and other takings accounts
as required, assisting the credit control team with debt collection and maintaining customer accounts
ad hoc reporting and analysis
suggesting and actioning improvement to current processes when recognised
ambition to develop and progress within the Finance function