FFVT Salary
Kingston upon Hull
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Earnings on positions in FFVT
FFVT is looking for employees for positions:
business administrator
Working hours
- part-time | Permanent
Responsibility
- respond to inquiries from schools and parents regarding enrolment, students’ progression, and other related concerns
- provide exceptional customer service by building relationships with schools and parents to understand their needs and requirements
- process enrolments and service level agreements ensuring all relevant paperwork is completed and filed correctly
- assist with the retention of existing students by identifying and addressing any issues that may arise
- handle and resolve complaints and concerns from interested parties, escalating to the appropriate team members when necessary
- collaborate with the administration team and training partners to maintain accurate records and ensure all relevant documentation is up to date
- keep up to date with industry trends and best practices to ensure the highest level of customer service is provided
Requirements
- strong communication and interpersonal skills, with the ability to build relationships with schools and parents
- A customer-focused mindset, with a desire to go above and beyond to meet customer needs
- good organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously
- ability to work independently and as part of a team
- attention to detail, with the ability to maintain accurate records and documentation
- comfortable working in a fast-paced environment, with the ability to adapt to change
- knowledge of basic computer skills and experience is a plus