FEXCO PROPERTY SERVICES is looking for employees for positions:
payroll officer
Working hours
full-time
Responsibility
new starter to leaver process administration including new starters, inductions, employee changes, promotions, leavers, referencing etc
dealing directly with staff to provide information and resolve queries
source and attract suitable candidates for a variety of roles from entry level to senior management
your New Job Title: HR & Payroll Officer
managing the monthly payroll submission of data in time for processing by our 3rd party payroll provider
advertise new roles via our ATS system and on job boards and manage candidate applications
monitoring and coordinating probationary periods
handling payroll queries
Requirements
experience and knowledge of working in HR with exposure to payroll and recruitment
inquisitive and quick to learn
able to build and maintain relationships at all levels within the company
an experienced user of HRIS systems
great attention to detail and organisation
ability to work within a confidential environment
CIPD level 3 or 5
customer service advisor
Requirements
admin
credit Control
customer Service
finance
telesales
relevant service charge experience
experience of using QUBE system
excellent communication skills, both verbal and written
Responsibility
processing of Overdue, Final Notices and Pre-Litigation Letters and associated Charges using the diary functionality within QUBE
reviewing appropriate cases in a timely manner prior to solicitor referral, ensure a watertight case for litigation
complete Land Registry Titles checks, as appropriate
responding to Credit Control queries via phone calls / e-mails / letters in relation and assisting with queries and complaints
escalating customer calls and e-mails as appropriate PMs and Customer Service Team as appropriate
working through the whole portfolio of the group to ensure credit control is carried out to the deadlines as part of a team
making outbound phone calls relating to the collection of arrears, where applicable to Housing Associations and multi-property owners
negotiating payment plans for property owners and bi-monthly payment reconciliations to ensure payments are made
service administrator
Requirements
accounting
budgets
client Accounts
qube
service charge accounts
relevant service charge experience gained in an accounting environment
experience using Qube
experience of Extended Trial Balance
Responsibility
obtaining required information from our Mobilisation Team with regards to loading the property onto Qube System
loading Managements Companies on to Qube following incorporation
loading the developments onto Qube including units, apportionments, budgets, schedules
updating the New Business Accounts tracker with all new sites
managing the New Business Accounts inbox, answering internal and external queries and keeping records for each new site
assist with migration from previous agents, reconciliations and balance sheet related items to improve transparency and minimise risk
regularly learn and update new skills through training
other ad-hoc duties as required
property administrator
Requirements
administrative
administrative Support
customer Service
customer Services
property
some administration experience in a previous job
working knowledge of Microsoft Software
professional and efficient telephone manner
Responsibility
liaising with lessees, contractors and surveyors
administration of minor works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing invoices, filing
providing administrative support to the property manager when away from the office
dealing with telephone calls, correspondence and any other support tasks as required
administrator
Requirements
admin
administrative
communication Skills
customer Service
finance
essential
experience of high-volume data management, transactions, and controls therein
excellent communication skills, both verbal and written
Responsibility
working within 3 departments of the Client Accounts Department - Treasury, Credit Control and Customer Advisors
processing of Overdue, Final Notices and Pre-Litigation Letters and associated Charges using the diary functionality within QUBE
negotiating payment plans for property owners
processing Clients Direct Debit instruction requests, cancellations and amendments and payment plans plus adjustments due to unpaid receipts
escalating customer calls and e-mails as appropriate PMs and Customer Service Team as appropriate
completing full and comprehensive log calls and notes on QUBE
working through the whole portfolio of the group to ensure credit control is carried out to the deadlines as part of a team
working with the whole portfolio of the group to ensure customer queries are dealt with to the company deadlines as part of a team to the highest standard
caretaker
Benefits
mobile phone
Requirements
previous experience in caretaking, cleaning, or facilities management
reliable, self-motivated, and able to work independently
knowledge of health & safety procedures and record keeping
good organisational and communication skills
practical skills for minor repairs and maintenance
experience working with sports clubs or community groups
flexible approach to working hours, including evenings and weekends
commitment to maintaining a clean, safe, and welcoming environment
Responsibility
record daily activity in a diary or day planner
carry out regular fire alarm and emergency procedure checks
record activity in a diary or planner
any other activity reasonably required to complete the role
ensure Bike stores are kept swept and tidy
any other activity required to complete the role
open and close the pavilion before and after use, ensuring security of the premises
move the bins out from all bin stores ready for collection days. There might be alternative collections for ordinary domestic waste and re-cycling, which has to be adhered to
concierge
Benefits
mobile phone
laptop
Requirements
ideally we are looking for someone who has some Concierge experience
we welcome applicants of all backgrounds and sections of society and each application is given fair consideration
you will be a well spoken and highly presentable concierge who is an excellent communicator, problem solver, and empathetic who can build lasting relationships with customers and efficiently attend to any enquires
fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves
Responsibility
test check all internal and external lighting and replace bulbs where necessary or report to the Managing Agents where applicable
check lighting for bulbs that may require replacement
physically check all doors, windows, gates to ensure the security of the development is maintained