we have fantastic opportunities to work as a Maintenance & Goods Movement Team Leader in our Store Logistics team within Fenwick York
help facilitate the secure, accurate and smooth movement of stock in and out of the business
interact with the available systems to resolve queries and issues giving the relevant feedback to the required level of personnel
through resolution of queries identify training requirements and feed back to line manager
undertake training and follow up as appropriate
work with the Operations Manager to prioritise daily and weekly issues and plan ahead effectively to ensure deadlines and targets are achieved
review training material to ensure it is accurate and updated as required
ensure that the Operations Manager is kept fully informed regarding any issues that may arise and work with them to ensure their successful resolution
warehouse team leader
Working hours
full-time | Permanent
Salary
salary
Responsibility
at Fenwick, we're passionate about delivering outstanding customer experiences. We're now seeking an eCommerce Team Leader to effectively coordinate our order consolidation and packing function within the Distribution Centre in Killingworth
if you're ready to take on a pivotal role in ensuring orders are accurately packed and dispatched on time, all while upholding our high Fenwick standards, we'd love to hear from you
Requirements
warehouse: 1 year
payroll manager
Working hours
full-time | Permanent
Salary
salary
Requirements
payroll: 1 year
Responsibility
do you want to be part of our fast-paced People Team at Fenwick? Are you looking for a new challenge in the ever-evolving world of Payroll and People Operations? If so, we have an exciting opportunity for you to join us a Payroll Manager
recruitment coordinator
Working hours
temporary | Contract
Salary
salary
Responsibility
do you want to be part of our fast-paced People Team at Fenwick? Are you looking for a new challenge in the ever-evolving world of talent acquisition? If so, we have an exciting opportunity for you to join us as Recruitment Coordinator over our Christmas period
you play an integral role supporting our stakeholders to recruit the best talent for their teams over our busiest period, and ensure all candidates experience the best of our hospitality throughout the application process
apprentice
Working hours
full-time | Apprenticeship
Salary
salary
Responsibility
after the success of last year’s Chef Academy programme, we are delighted to announce applications are now open for the Chef Academy Apprenticeship in partnership with Gateshead College
we are looking for warm and welcoming people, who are adaptable and willing to learn, to join us on our exciting journey with our first ever Chef Academy Apprenticeship
are you an aspiring chef looking to kickstart your career in the kitchen? Would you benefit from a structured approach to learning with a brand new Apprentice programme in a well-established business?
supervisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
are you looking for a role in a well-established restaurant in one of London’s busiest shopping districts with an excellent work life balance and a competitive benefits package; then look no further than our F&B Supervisor role in Fuego in Brent Cross
financial accountant
Working hours
full-time | Permanent
Salary
salary
Responsibility
are you looking for your next challenge in a Finance with a fantastic business on an exciting journey? If so, we have an exciting opportunity for you to join our team as Financial Accountant based in our Newcastle Flagship Store
are you looking for your next challenge in Finance with a fantastic business on an exciting journey? We are looking for qualified accountants with Financial account experience to join our team as Financial Accountant based in our Newcastle Flagship Store
managing the year end audit process, consolidation and statutory accounts ensuring the process is seamless and efficient
developing balance sheet controls and continual improvement of processes
support finance team on projects as required
reviewing all Balance Sheet reconciliations to support the monthly reviewing
group financial accountant
Working hours
full-time | Permanent
Salary
salary
Responsibility
are you looking for your next challenge in a Finance with a fantastic business on an exciting journey? If so, we have an exciting opportunity for you to join our team as Financial Accountant based in our Newcastle Flagship Store
managing the year end audit process, consolidation and statutory accounts ensuring the process is seamless and efficient
support finance team on projects as required
developing balance sheet controls and continual improvement of processes
reviewing all Balance Sheet reconciliations to support the monthly reviewing
business administrator
Working hours
full-time | Permanent
Salary
salary
customer service advisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
ensure all inbound customer contact is managed within Service Level Agreement across all contact channels
act as the voice of Fenwick and as an ambassador for brand at all times
be proactive in releasing and processing customer orders as quickly as possible, limiting customer order delays
handle difficult cases with care and professionalism
complaint resolution, issuing refunds and compensation within policy guidelines
full case ownership to resolve customer issues at the first point of contact
proactively seek sales, utilising all opportunities to encourage upselling and cross channel sales and drive units per transaction
manage held orders queue, resolving customer address, payment and fraudulent order issues
Requirements
experience working within a Customer facing team
computer literate
willing to work a rotating shift pattern including evenings and weekends
experience of working in fashion or within a department store would be beneficial
excellent written and verbal communication skills
proactive self-starter with ability to use own initiative
excellent organisational skills and ability to multitask
self-motivated, proactive and energetic
Changes in earnings for the position sales manager