FEDERATION OF SMALL BUSINESSES Salary
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Blackpool
FEDERATION OF SMALL BUSINESSES SIR FRANK WHITTLE WAY BLACKPOOL BUSINESS PARK BLACKPOOL FY4 2FE

Earnings on positions in FEDERATION OF SMALL BUSINESSES

FEDERATION OF SMALL BUSINESSES is looking for employees for positions:

data administrator

Requirements

  • business Intelligence
  • data Analysis
  • insight
  • KPI Reports

Responsibility

  • identification, analysis, and production of accurate and relevant Management Information & scheduled reporting related to various departments within FSB
  • assist the Data Insight Manager in managing change projects within the team
  • provide cover where necessary for other team members, therefore requiring understanding of processes across the team
  • use our own survey tools and work with external providers to understand more about our interactions with our members and wider small businesses to assess and improve the quality of our service
  • support other teams and departments within FSB in line with business priorities where required including ad-hoc production of management information for areas such as the Contact Centre, Commercial, Policy and Finance
  • be familiar with the structure of data within FSB, and the various sources of information available in order to maximise our knowledge and use for reporting
  • to undertake other duties relevant to the Department’s activities commensurate with the level of the post and as directed by the line manager

administrator

Requirements

  • salesforce Administrator
  • sales, Service and Experience Cloud experience
  • experience with CI/CD through Salesforce DX or a third-party tool
  • data load and migration tools
  • ability to engage with stakeholders to understand requirements and produce solutions
  • single Sign On integration experience
  • use of work tracking software such as Azure DevOps, GitHub or Jira and working in an agile environment
  • ability to create and maintain documentation of system configurations and customisations

Salary

  • salary

sales coordinator

Requirements

  • administrative
  • administrative Support
  • customer Service
  • information Technology
  • written Communication

team leader

Requirements

  • information Technology
  • management
  • management Skills
  • service Skills

field sales advisor

Requirements

  • commission
  • communication Skills
  • sales
  • selling

Responsibility

  • report this job

customer service advisor

Requirements

  • contact Centre
  • outbound Calls
  • telephone Manner
  • time Management
  • written Communication

Salary

  • salary

Responsibility

  • handling calls and emails from members to respond to their needs, queries, or other issues with products or services
  • responding efficiently and accurately to queries, identifying and explaining possible solutions, and ensuring that members feel supported and valued
  • engaging in proactive Customer Service, using active listening whilst confirming or clarifying information
  • providing excellent customer service to all Members / prospects in line with the agreed KPIs and quality standards
  • working with team members and other departments to ensure, where possible, a first-time resolution
  • using software, scripts, databases and tools effectively resolve queries and enhance the member experience
  • engage in training and other learning opportunities to improve knowledge and service delivery
  • contribute to a strong culture of learning and feedback

operations administrator

Requirements

  • contact Centre
  • customer Service
  • problem Solving
  • telephony
  • workforce Management

development manager

Requirements

  • advocacy
  • campaigns
  • media Relations
  • policy
  • local Community
  • exposure of Public affairs and campaigning
  • social media, building networks, regional media, volunteer management, communications experience
  • the post holder to develop a broad range of skills across various business areas

Language

  • english

regional sales manager

Requirements

  • regional Sales
  • exceeding Targets
  • stakeholder Management

National average salary

2950 £