FaulknerScott Salary
Cardiff
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Earnings on positions in FaulknerScott
FaulknerScott is looking for employees for positions:
customer services manager
Responsibility
- act as the first point of contact for all customer service inquiries, addressing and resolving issues efficiently and professionally
- translate and relay information to customers in a clear and understandable manner
- contribute to the development of our in-house CRM systems
- work closely with the Head of Operations to build comprehensive customer service reports
- identify and communicate customer experience bottlenecks to the wider company
- be prepared to evolve into a subject matter expert as the role progresses