operations director
Responsibility
- director of Operations - Leeds / Hull area
- we Design, Optimize and Protect Brands
- with our world headquarters located in Cincinnati, we have over 400 employees throughout the United States and Europe
Show more +16 - work with leadership and functional counterparts to make decisions for operational activities and set strategic goals for the team
- the Director of Operations reports directly to the Chief Graphics Officer
- working with the team leads, helping to monitor the day-to-day running of business to ensure smooth progress
- supervise staff, with input from team leads, from different functional disciplines, and provide constructive feedback
- take responsibility for managing its resources, developing and implementing an operational plan and ensuring that all procedures are carried out properly
- we are a family-owned company focused on delivering the highest quality and client service in the graphics design, management and printing industry
- evaluate regularly the efficiency of business procedures according to our organizational objectives and apply improvements
- including regular evaluations of operational efficiencies, project planning, assigning team activities, and making changes to maximize staff productivity
- oversee customer support processes and organize them to enhance customer satisfaction
- at Phototype UK our clients are primarily consumer products companies, and we help them by delivering a broad range of services from packaging design to prepress assembly across various print processes, all the way to color management and the production of printing plates
- review financial information and adjust operational budgets to promote profitability
- revise and/or formulate policies and promote their implementation
- evaluate overall performance by gathering, analyzing, and interpreting data and metrics
- the principal function of this role is to oversee the daily business activities of their operational team in Leeds / Hull area
- the Director of Operations assesses the needs of their team and finds ways to contribute to the overall strategic goals of the company
- the Director of Operations is also responsible for the overall integration of the total project system, working closely with the Functional Directors that are defining the “How” the project will be completed
Requirements
- minimum of 5-7 years’ experience in operational management with detailed knowledge in Design Adaptation and Graphics Services/Pre-media
- proven management experience - Lead and implement change effectively
- excellent organizational and leadership abilities
Show more +4 - outstanding communication and people skills
- in depth knowledge of diverse business functions and principles
- working knowledge of data analysis and performance/operation metrics
- BSc/BA in business administration or relevant field; MSc/MA will be a plus
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