FAIR FINANCE is looking for employees for positions:
collections advisor
Working hours
full-time
Language
portuguese
english
spanish
Responsibility
about us
about the role
working in the Collections Team, your role will be to support and help customers falling into financial difficulty
fair Finance is a social business with ambitious plans to revolutionise financial services to give everyone a Fair chance. Our vision is to scale our alternative to the high-cost lending market and help reduce financial exclusion across the UK
over the last fifteen years, Fair Finance has helped over a hundred thousand people escape the clutches of high cost money lenders, start businesses or avoid eviction
we are a solutions-oriented environment, and your role will be to finding the right next steps for clients in arrears
our work has helped influence Government policy and legislation, as well demonstrate how purpose and profit can work together to change the financial system for the better
the last few years of the pandemic and the Cost-of-Living crisis have really highlighted the importance of our work, and as such we are embarking on an ambitious program of growth and expansion to meet the challenges facing some of the poorest and most excluded in the coming years
Salary
salary
compliance manager
Working hours
full-time | Part-time
Salary
salary
Responsibility
contribute to product reviews and new product creation to ensure governance
implement a checklist of regular internal controls including regulatory requirements, proper segregation of duties, proper reconciliation, proper custody of records and documents and operational procedures
carry out regular reporting internally to the Board and Exco and ensure that monthly and quarterly reporting is maintained and presented at a high-level as required
monitor and interpret regulatory change and developments to ensure the impact on the business is highlighted and assessed
project manager
Working hours
full-time | Part-time | Temporary
Salary
salary
Requirements
keen ability to influence, collaborate and motivate a wide range of people, both internally and externally
experience of successfully managing phased budgets with key deliverables as milestones
A solid understanding of how people go through systems change, gained through practical experience of implementing and evaluating successful change projects
experience of writing clear outcome communications to implement operational change for diverse audiences
experience and knowledge of project management reporting and stakeholder management
experience with implementing cross-departmental change
project Management experience involving operational processes and technology implementation is desirable
proven experience of managing complex projects to a standard project management approach
Responsibility
provide control and status reporting to the Exec Team
the project is not one of managing a dedicated team but rather one of coordinating activities of others in the company or external to the company
oversee external suppliers an ensure they deliver on key activities
there is no internal IT development function as pretty much all IT development is carried out by third-party suppliers or contractors
digital project manager
Working hours
temporary
Requirements
keen ability to influence, collaborate and motivate a wide range of people, both internally and externally
experience of successfully managing phased budgets with key deliverables as milestones
A solid understanding of how people go through systems change, gained through practical experience of implementing and evaluating successful change projects
experience of writing clear outcome communications to implement operational change for diverse audiences
experience and knowledge of project management reporting and stakeholder management
experience with implementing cross-departmental change
project Management experience involving operational processes and technology implementation is desirable
proven experience of managing complex projects to a standard project management approach
Responsibility
provide control and status reporting to the Exec Team
the project is not one of managing a dedicated team but rather one of coordinating activities of others in the company or external to the company
there is no internal IT development function as pretty much all IT development is carried out by third-party suppliers or contractors
oversee external suppliers an ensure they deliver on key activities
customer service advisor
Working hours
full-time | Permanent
Language
portuguese
english
spanish
Salary
salary
Contract type
how to apply
we will contact you within 2 weeks of your application if you have been shortlisted for the role
provide advice and support to new and existing clients regarding applications, accounts and collections
administrative work maintaining customer records and working on marketing and other communications with our clients/applicants
act as the first point of contact for clients on the phone and email
finance administrator
Salary
salary
Responsibility
electronic filing of department documentation as required
processing employee expenses, adding them to accounting system , and logging
maintaining petty cash account and undertaking a monthly reconciliation
reconciling bank transactions and filing all bank statements and letters
maintaining accurate supplier details and setting up new suppliers in Sage
management of the finance department inbox; attend to queries or redirect more complex questions/queries to the appropriate member of the finance team
processing supplier invoices using Sage
investigating and resolving any supplier queries
Requirements
organised approach to work with excellent time management skills
excellent attention to detail
hands on approach with an eagerness to learn
ability to multi-task and prioritise in a busy environment
comfortable working with numbers
excellent communication skills both written and verbal
ability to work autonomously and as part of a team
customer advisor
Language
english
portuguese
spanish
Salary
salary
Responsibility
supporting the underwriting and customer service teams by onboarding clients who have been approved for our loans
any other duties as required by the Company that are commensurate with the position
act as the first point of contact for clients on the phone, live chat and email
Requirements
A minimum of one years’ customer service experience
excellent written and verbal communication skills and the ability to build rapport and trust with our customers
ability to comprehend and clarify client questions quickly and, using the tools within Fair Finance, provide the right solution and service
good organisational, numerical and tech skills, with solid time-management and the confidence to prioritise
A consistently calm and professional manner while dealing with a wide range of client circumstances and backgrounds
head of finance
Requirements
qualified finance professional
understanding of UK Accounting Standards and Financial Reporting Standards
solid understanding of financial management and accounting
strong experience of financial planning and forecasting
strong commercial experience, ideally gained in a Financial Services or Technology background. Experience working in a not-for-profit business is not required, but a demonstratable desire to work for a social purpose business is
Responsibility
cash management and monitoring
oversee a smooth annual audit and account preparation process
champion a data-informed culture and build financial capability across departments
manage relationship with external auditors, tax advisors and other services to ensure compliance with all regulations
manage all aspects of the company’s Financial Reporting requirements; you will supply accurate and timely management and statutory accounts and ensure that all aspects of requirements under UKGAAP are met