EXEL TECHNOLOGY GROUP Salary
1 MELTON WAY MANSFIELD NG18 5FU
TIN: 03488931
EXEL TECHNOLOGY GROUP Premium profile inactive Premium profile inactive
Earnings on positions in EXEL TECHNOLOGY GROUP
EXEL TECHNOLOGY GROUP is looking for employees for positions:
customer advisor
Working hours
- full-time | Permanent
Education
- GCSE or equivalent
Responsibility
- handling incoming calls, emails, and live chats, in a professional and courteous manner, always ensuring excellent customer service
- accurately using the support ticketing systems to record incidents and requests including categorisation
- creating helpdesk material for customer self service
Requirements
- this is a fantastic opportunity to join an established and truly agile technology company
- we have a strong record of achievement and invest in our employees’ development and wellbeing
- we have an incredibly compelling story to tell that will appeal to anyone that applies who fits the requirements below
- exceptional customer service skills with a customer first attitude
- resilient, with strong prioritisation skill and the ability to multi-task
- A positive attitude and team player
- you will be dependable, reliable and motivated
- experience in a call centre or customer service environment is desired, though this is not essential as full training will be provided. However, all prior Customer Services roles are a distinct advantage