internal sales
Responsibility
- responsibility for internal sales administration
- develop and manage a strong, focused internal sales team
- ensure high performance levels for internal sales colleagues
Show more +13 - ensure training is up to date in relation to product and procedural knowledge
- engage in risk management assessments with group H&S
- responsible for the implementation of company policies and procedures in relation to performance management, H&S, SOP’s and SLA’s
- co-ordinate with procurement, transport and warehouse teams to implement SOP’s for outgoing deliveries, as well as communication protocols
- implement agreed SLA’s internally with purchasing and transport colleagues and with the external sales team and customers
- implement agreed SLA’s internally with purchasing and transport colleagues and with the external sales team and SIG customers
- ensure regular colleague engagement and feedback
- manage the flow of information to external sales in relation to project or pricing enquiries
- ensure administration of invoicing, crediting, filing, scanning, and general admin is kept up to date
- manage sales targets internally
- price list and catalogue maintenance
- ensure cash sale accounts are balanced in line with company policy
- H&S considerations and weekly checks
Requirements
- proven track record in customer service management experience, preferably within the construction product supply Industry
- more than one year’s experience of managing a team in a fast-paced customer service / internal sales office environment
- knowledge of best customer service & administration practices
Show more +8 - proven experience of implementing high standards of Health and Safety
- self-motivating, good interpersonal skills
- A proven track record of delivering results against KPI’s and targets
- strong customer focus and a commitment to providing a quality service
- good communication skills, with the ability to influence others to deliver results
- strong time management, organisation, and planning skills
- ability to support and motivate a team
- commitment to learn and develop new skills
Salary in other companies in the position internal sales
| T & L CONSULTANCY | 5416 £ | 3166 £ 5416 £ |
| STR GROUP | 3833 £ | 3166 £ 5416 £ |
| THE CHANNEL RECRUITER | 3833 £ | 3166 £ 5416 £ |
| XMA | 3750 £ | 3166 £ 5416 £ |
| TOPDESK UK | 3750 £ | 3166 £ 5416 £ |
| VENUS RECRUITMENT | 3750 £ | 3166 £ 5416 £ |
| PERSONNEL SELECTION ASSOCIATES | 3333 £ | 3166 £ 5416 £ |
| RESOURCING SOLUTIONS | 3333 £ | 3166 £ 5416 £ |
| SENAPT | 3333 £ | 3166 £ 5416 £ |
| ACTIVE STAFF RECRUITMENT | 3166 £ | 3166 £ 5416 £ |