EXANTE in London Salary

Rating of the company
34 ST. ANDREWS CLOSE LONDON SE28 8NZ UNITED KINGDOM
TIN: 13357975
  IT-Services
Rating of the company

EXANTE
Premium profile inactive
 Premium profile inactive

Earnings on positions in EXANTE

Looking for a job?

Describe to the employer what experience you have and get interesting career offers! Let other users advise you on your choice.

Estimated salary

£ 4500

Median salary at EXANTE

£ 3916 Lowest salary
£ 4716 The average salary
£ 5583 Highest salary

Do you believe that workers at EXANTE are paid fairly?

EXANTE is looking for employees for positions:

customer service manager

  • customer service manager
  • compliance officer
  • office manager
  • senior account manager
  • personal assistant
  • manager
  • customer service representative

Working hours

  • full-time

Responsibility

  • collaborate with cross-functional teams, such as marketing, sales and product development - to understand customer experience and goals
  • understand process customer touchpoints and decrease the need to interact with the company, facilitate client self-service and easy scaling
  • improve internal communication providing critical info for internal teams, participate in meetings with other teams providing customer service
  • support introduction of technology solutions to ease the service and improve performance
  • decrease the need for clients and other internal stakeholders to contact the operations team. Make business easily scalable, less dependent on variable costs and execution
  • ensure that proper controls are in place to ensure compliance and regulatory requirements for the client communication
  • working within the operations team to evaluate and improve operational processes from a client service perspective. Provide a proactive roadmap on external and internal customer service improvements
  • suggest and validate crisis management actions and business continuity communication and activities

Requirements

  • bachelor's degree in business administration, management, or a related field
  • excellent communication skills
  • strong leadership qualities to effectively manage and motivate the team, setting clear goals and expectations, delegate tasks, provide feedback and coaching
  • strong problem-solving abilities, critical thinking skills and the ability to make decisions under pressure are essential
  • ability to manage multiple tasks, priorities, and deadlines