EXANTE Salary

Rating of the company
based on 0 evaluations
4 reviews in total
  London
34 ST. ANDREWS CLOSE LONDON SE28 8NZ UNITED KINGDOM
TIN: 13357975
  IT-Services
Rating of the company
based on 0 evaluations
4 reviews in total

Earnings on positions in EXANTE

Estimated salary

£ 4416

Median salary at EXANTE

£ 3916 Lowest salary
£ 4638 The average salary
£ 5583 Highest salary

EXANTE is looking for employees for positions:

customer service manager

Working hours

  • full-time

Responsibility

  • collaborate with cross-functional teams, such as marketing, sales and product development - to understand customer experience and goals
  • understand process customer touchpoints and decrease the need to interact with the company, facilitate client self-service and easy scaling
  • improve internal communication providing critical info for internal teams, participate in meetings with other teams providing customer service
  • support introduction of technology solutions to ease the service and improve performance
  • decrease the need for clients and other internal stakeholders to contact the operations team. Make business easily scalable, less dependent on variable costs and execution
  • ensure that proper controls are in place to ensure compliance and regulatory requirements for the client communication
  • working within the operations team to evaluate and improve operational processes from a client service perspective. Provide a proactive roadmap on external and internal customer service improvements
  • suggest and validate crisis management actions and business continuity communication and activities

Requirements

  • bachelor's degree in business administration, management, or a related field
  • excellent communication skills
  • strong leadership qualities to effectively manage and motivate the team, setting clear goals and expectations, delegate tasks, provide feedback and coaching
  • strong problem-solving abilities, critical thinking skills and the ability to make decisions under pressure are essential
  • ability to manage multiple tasks, priorities, and deadlines

compliance officer

Responsibility

  • we are currently looking for a Compliance Officer for our UK office to join our fast growing and dynamic team
  • we are currently looking for a Compliance Officer and MLRO to join our fast growing and dynamic team
  • maintain and manage relationships with regulators and stakeholders, ensuring that the company's risk and compliance framework meets regulatory requirements
  • oversee and manage the company's compliance framework in line with FCA regulations and industry best practice. Assist and deliver regulatory and controls mapping where applicable
  • conduct AML and CTF risk assessments and ensure that appropriate controls are in place to manage identified risks
  • support the preparation and execution of the Compliance Monitoring Plan and assist with the on-going implementation including escalation of the findings and work on the remedial plans
  • work closely with the Global Head of Compliance and operational leadership team to help develop and implement GBXP compliance framework, policies and procedures in the UK
  • ensure that the company's systems and controls are effective in preventing and detecting financial crime, including fraud and bribery

Requirements

  • knowledge of the UK regulatory environment and the experience working with the FCA
  • knowledge of the UK regulatory environment and specifically in EMRs, PSRs and MLRs
  • familiar with the process of on-site and thematic inspections conducted by regulatory authorities
  • understanding of the Guidance for firms on the fair treatment of Vulnerable Customers and Consumer Duty
  • impeccable communication skills, both verbal and written
  • attention to detail and exceptional organisational skills
  • ability to take ownership of work product and consistently deliver results
  • adaptability to global business needs

office manager

Working hours

  • part-time

Language

  • russian
  • english

Responsibility

  • effective office management - office supply stock management; invoice registration and management; financial planning
  • execution of other tasks which management may impose from time to time

senior account manager

Working hours

  • full-time

Language

  • english

Responsibility

  • materialize existing contacts/clients into new business
  • develop new leads and build sales pipeline
  • meet monthly, quarterly and annual sales targets set together with management
  • monitor general developments of competition
  • develop trust relationships with a portfolio of clients to ensure they do not turn to competition
  • acquire a thorough understanding of key customer needs and requirements
  • ensure the correct products and services are delivered to customers in a timely manner
  • serve as the link of communication between key customers and internal teams

Requirements

  • proven experience in financial service sales and key account management – providing solutions based on customer needs
  • generally motivated for Sales and highly energetic with a good sense of priorities and time management
  • ability in problem-solving and negotiation
  • great communication and presentation skills
  • A valid business contact network to build a sales pipeline in the First 90 Days
  • outstanding relationship building skills
  • 5+ years in a sales role in Financial Services/Investment industry
  • willingness to reach and exceed targets, overachiever mentality

personal assistant

Language

  • russian
  • english

Responsibility

  • manage CEOs calendar
  • serve as a primary point of contact for internal and external constituencies on all matters
  • manage visa and any other authority's paperwork
  • manage travel and travel-related activities for the CEO
  • work in sync with the PA dedicated to the CEOs family
  • manage expenses
  • support special projects
  • maintain professionalism and strict confidentiality

Requirements

  • minimum 3 years of relevant experience
  • creative multitasker and team player with problem-solving abilities
  • excellent written and verbal communication skills
  • proficiency in expenses reporting
  • extensive knowledge of how to collect, organize, and evaluate market research
  • attention to detail
  • strong time and project management skills
  • experience with accurately collecting, organizing, and analyzing data sets

manager

Language

  • english

Responsibility

  • plan and conduct recruitment and selection processes
  • guide Sourcing team and make all necessary adjustments to reach a critical mass of candidates for quality short-list development
  • analyse the allocated region Talent Pool and strategize the best approach alongside with the Head of Sales Talent Acquisition
  • ensure Employer Branding in the allocated region, track and propose local visibility branding and market approach
  • align profile quality requirements with the Hiring Manager and assist him/ her in further steps
  • prepare job offers and negotiate, and close the deals
  • reference check offered candidates
  • ensure a positive Candidate and Hiring Manager experience

Requirements

  • A valid candidate network is an advantage
  • experience and success in hiring C-Level or sophisticated roles requiring Head-Hunting
  • track-record of success in using social media recruitment tools
  • independent, driven problem solver with outstanding negotiation skills
  • self-disciplined, professional mature and dynamic, goal oriented
  • motivated by succeeding in a fast-paced and ever-changing environment
  • 5+ years of experience in similar roles, sourcing sales/ business development profiles for the Brokerage, Investment & Wealth Management industry
  • professional approach and experience to Talent Acquisition: understanding Talent Pool characteristics, employer and personal branding, KPI focused, tech-savvy, full cycle management of the process

customer service representative

Language

  • english

Responsibility

  • provide excellent customer support by identifying customers' needs and solving tasks with an individual approach
  • liaise with internal teams to find solutions to more complex inquiries
  • navigate inquiries to the relevant departments when necessary
  • maintain a sound knowledge of our product and industry
  • maintain a positive image of our company
  • contribute towards various side projects and tasks such as FAQ upkeep and internal documentation
  • regularly communicate feedback and suggestions with your line manager
  • manage client inquiries via different channels: email, live chat, and phone calls within set SLAs and KPIs

Requirements

  • financial markets and industry knowledge
  • previous experience with tools like Intercom, Zendesk, Atlassian
  • previous experience in a brokerage/investment company
  • strong client-focus service skills
  • understanding of basic technical principles
  • excellent communication skills, both written and verbal
  • strong organizational skills and attention to detail
  • comfortable working in a fast-paced environment