EVERYTHING MANAGED GROUP Salary
2ND FLOOR, 41-51 GREY STREET 2ND FLOOR, 41-51 GREY STREET NEWCASTLE UPON TYNE NE1 6EE ENGLAND
TIN: 13669826
EVERYTHING MANAGED GROUP Premium profile inactive Premium profile inactive
Earnings on positions in EVERYTHING MANAGED GROUP
Estimated salary
£ 2250
Median salary at EVERYTHING MANAGED GROUP
£ 2166 Lowest salary
£ 2444 The average salary
£ 2916 Highest salary
Do you believe that workers at EVERYTHING MANAGED GROUP are paid fairly?
EVERYTHING MANAGED GROUP is looking for employees for positions:
manager
Working hours
- full-time
Responsibility
- newcastle – Office based
- full Time
- we are looking for a Customer Experience Manager who will set the customer vision and manage our Customer Experience Team
- working within a fast-paced environment, maximising the benefits to our customers and business
- drive strategic improvements across the contact centre process and technology to enhance the experience we deliver
- explore Industry best practices and ensure we are leading in the market with our service and proposition
- work with IT to enhance the customer Digital technology experience ensuring it is reliable to increase adoption of self service
- drive Improvements to our strategic post purchase KPIs
Requirements
- knowledge and understanding of Contact Centre Operations
- headcount Resource Management
- call flow call centre management
- results Driven
- customer Focused
- educated to degree level
- strong Leadership and Engagement
- working knowledge on complaint legislation
Earnings on positions in EVERYTHING MANAGED GROUP
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2444 £