EVERSURE Salary
BURY HOUSE 1-3 BURY STREET GUILDFORD GU2 4AW
TIN: 06751893
EVERSURE Premium profile inactive Premium profile inactive
Earnings on positions in EVERSURE
EVERSURE is looking for employees for positions:
customer service representative
Working hours
- full-time | Permanent
Language
- english
- spanish
Education
- GCSE or equivalent
Requirements
- has undertaken relevant insurance training
- ability to work under pressure
- good negotiation skills
- excellent written and verbal communication skills
- A friendly and professional telephone manner
- the ability to gather and analyse information from the customer
- the ability to identify and respond appropriately to an individual customer’s level of understanding
- capacity to manage expectations and anticipate needs
Responsibility
- taking incoming enquiries and prioritise your work
- dealing with customer requests in a polite and efficient manner
- maintaining customer records accurately and securely, in accordance with firm’s own record keeping requirements and following data protection law
- working towards Key Performance Indicators
- ensuring compliance with the requirements of the firm’s own procedures and FCA regulations including the firm’s policy of treating customer fairly