operations manager
Responsibility
- working with management and clinical teams to support all aspects of operational delivery at the practice
- to deputise for the Practice Manager during periods of leave and as required
- A pivotal role in providing key operational and management support to ensure the delivery of a quality patient focused service at Everest House Surgery working with the Practice Manager and Partners
Show more +11 - post Title: Operations Manager
- with the Practice Manager, ensure that the practice is adequately staffed at all times, monitoring changes in workforce needs to match key areas of delivery
- level/Salary: £40,000 pa
- hours: 37.5 hours per week
- location: Hemel Hempstead
- responsible to: Practice Manager/GP Partners
- this post will be the practice liaison for the Patient Participation Group, attending meetings, feeding back to the Practice Manager and Partners, and assisting the PPG with any questions
- undertake any other duties as appropriate or as requested by the Practice Manager / Partners
- conduct an annual patient survey looking at patient satisfaction across all areas of the practice
- ensure that the reception / waiting areas are tidy, and that leaflets, posters and other information is available and in date, readily available for service users
- with the Practice Manager, manage the recruitment, career development, performance, and work evaluation of non-clinical staff
Requirements
- primary Care: 3 years
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