EUROPEAN GROUP Salary
Rating of the company
0 ratings
7 reviews
London
71-75 SHELTON STREET COVENT GARDEN LONDON WC2H 9JQ UNITED KINGDOM

Earnings on positions in EUROPEAN GROUP

Estimated salary

£ 3200

Median salary at EUROPEAN GROUP

£ 2080 Lowest salary
£ 2809 The average salary
£ 3520 Highest salary

EUROPEAN GROUP is looking for employees for positions:

hotel receptionist

Salary

  • salary

Responsibility

  • welcoming guests to the Spa and ensuring the guest experience is exceptional
  • ensuring you are fully conversant with the treatments, facilities and services within the spa and hotel
  • ensuring you are fully conversant with pricing structures to be able to effectively sell the ESPA services
  • taking bookings for treatments, ensuring information is recorded correctly on the spa scheduling system
  • completing all administrative duties in relation to the efficient running of the department
  • ensuring that the reception area is maintained in a clean and tidy manner in accordance with departmental standards
  • receiving payment and operate till, ensuring accuracy of prices charged and change given
  • maintaining the security of stock areas at all times, immediately reporting any breaches

Requirements

  • 1 Years’ experience in a guest focused role
  • 6 months reception experience within the Beauty/Spa Industry
  • experience of working as a Receptionist gained within the hospitality or service industry
  • high Level of computer literacy
  • professional telephone manner
  • high standards of attention to detail and personal presentation
  • excellent interpersonal skills and communication skills
  • demonstrable guest focused approach with a passion to deliver excellent guest service

hotel porter

Working hours

  • full-time

Benefits

  • service car

Salary

  • salary

Responsibility

  • maintaining security of stock areas at all times
  • ensuring all equipment and materials are used in a correct manner and reporting any issues immediately
  • ensuring you are aware of all hotel services and are proactive in the sale of these to guests
  • ensuring the guest areas are maintained in a clean and tidy manner in accordance with departmental and hotel standards
  • dealing with guest concerns courteously and efficiently, reporting them to the Manager on duty

reception manager

Working hours

  • full-time

Salary

  • salary

Responsibility

  • ensuring the Reception team receive the appropriate training, coaching and development to provide a first-class guest service
  • ensuring SOPS are developed, maintained, and followed by the team
  • maintaining effective communication and relationships with both internal and external stakeholders, to maintain an effective operation and ensure exceptional guest satisfaction
  • assisting with the management of the Reception area for the greatest enjoyment of the guests and maximum profit contribution to the Resort
  • ensuring the reception area, fixtures and equipment are properly maintained and presented, with the highest standards of cleanliness and housekeeping
  • effective leadership and training of reception team in the absence of the Front Office Manager, to ensure the efficient operation of reception and the delivery of excellent guest service
  • duty manager responsibility
  • ensuring quality standards and procedures are fully understood, implemented and regularly reviewed, and any formal and informal feedback is used to ensure continual improvement within the department

food & beverage supervisor

Working hours

  • full-time

Salary

  • salary

Responsibility

  • greeting and seating guests with a warm and professional welcome on arrival
  • planning, organizing and prioritizing to ensure that our guests’ expectations are exceeded
  • matching the level of service provision and presentation to brand standards
  • ensuring a seamless link between all department for example, bar and kitchen as necessary
  • training team members as required in the steps of service, ensuring an extremely effective and efficient guest experience
  • assisting the Restaurant Manager and Assistant Food and Beverage Manager in the Supervision of the Food Beverage offering within the Lighthouse Lounge
  • ensuring quality standards and procedures are fully understood and implemented, and daily checking procedures are fully applied
  • the supervision of team members in the absence of the Management Team, ensuring the efficient operation of the department and the delivery of excellent guest service

clinical lead

Working hours

  • full-time | Permanent

Responsibility

  • work collaboratively to support the team to facilitate the smooth continuity of service delivery
  • act as the first point of contact for immunisation nurses and provide clinical leadership for nursing staff
  • support clinical staff by systematically assessing clinical skills and facilitate training & support when needed
  • ensure that staff work to a high standard within frameworks for policies, procedures and PGD’s
  • ensure new staff have clinical competencies completed, and existing staff have these reviewed as necessary
  • ensure accurate and comprehensive record keeping is maintained for all formal and informal clinical supervision
  • ensure CQC policies are followed and be present during CQC inspections as needed
  • ensure clinical incidents and complaints are accurately recorded, that investigating officers are allocated appropriately

breakfast chef

Working hours

  • full-time

Salary

  • salary

Responsibility

  • preparing and servicing an elevated breakfast offering for the restaurant and in-room dining
  • ensuring that the highest culinary standards are maintained at all times
  • carrying out all service standards and the efficient operation of the kitchen function pre and post service
  • preparing mise-en-place
  • preparing daily Team Member lunch
  • assisting the kitchen team during busy service periods as and when required
  • ensuring quality standards and procedures are fully understood and implemented, carrying out daily checking procedures
  • maintaining effective communication and relationships with both internal and external stakeholders, maintaining an effective operation to ensure guest satisfaction

business development manager

Working hours

  • full-time | Permanent

Responsibility

  • achieve a quota of daily outbound sales calls
  • market research to develop warm leads
  • attend networking events to generate leads
  • identify and qualify prospects that fit the target demographic
  • use product knowledge to provide solutions
  • manage an expanding database and CRM to ensure sales cycles are maintained
  • report weekly updates to line manager
  • demonstrate success/challenges and steps taken to improve “the evolving sales pitch”

centre manager

Responsibility

  • managing the day-to-day operation and workflow that delivers our KPIs
  • timely review & interpretation of management information ensuring adherence to contract, improving operational performance and productivity
  • seek to drive and uplift performance through innovative approaches
  • ability to absorb information quickly and work under pressure
  • weekly meetings with Senior Management Team to provide updates on the Call Centre
  • day-to-day people management of our Call Centre staff
  • comply with Company policies & procedures
  • ensure data received and used for driving operational performance is made available to the teams in a timely fashion analysed and used to drive performance sanity checked for accuracy

data administrator

Working hours

  • full-time | Contract

Responsibility

  • work collaboratively to support the team to facilitate the smooth continuity of service delivery
  • create bespoke reports to assist Senior Managers in monitoring contract performance and meeting stakeholder requirements
  • collate uploaded data figures and produce reports in line with stakeholder expectations and report discrepancies to the line manager
  • input and maintain sensitive information on our database system in an accurate and timely manner
  • comply with Company policies & procedures
  • undertake other duties commensurate with the level of this position
  • manage filing systems, keep accurate records and ensure confidentiality is maintained
  • undertake duties commensurate with the level of this position

programme manager

Working hours

  • full-time | Permanent
  • contract | Permanent

Responsibility

  • work collaboratively to support the team to facilitate the smooth continuity of service delivery and preperation of school planning
  • preparation of school calendar for school immunisation sessions and catch up clinics
  • continuously monitor productivity levels across your area and report to Clinical Director and Head of Operations
  • continuously monitor productivity levels across your area
  • be responsible for local uptake levels and working to targets and KPI’s
  • responsibility for local uptake levels and working to targets and KPI’s
  • collate data and figures as required in line with NHS commissioner’s expectations
  • responsible for all programme level strategic planning. Implementing change and process improvements when needed

Changes in earnings for the position nurse

0700 £1.4K £2.1K £2.8K £3.5K £
0700 £1.4K £2.1K £2.8K £3.5K £4.2K £
2024
2025

Data based on job offers published by the company

Earnings on positions in EUROPEAN GROUP

Average salary in this position
Average salary in this position in the country
administrator
2416 £
-9%
2218 £
nurse
3274 £
-11%
2941 £

National average salary

2950 £

Average salary in this company

2809 £