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ETHOS FARM HOLDINGS is looking for employees for positions:
operations manager
operations manager
customer service officer
customer service officer
customer service advisor
it support engineer
customer service
supervisor
Working hours
full-time
Education
bachelor's
Requirements
extensive experience in Customer Experience and Operations Management within rail and/or aviation operations, demonstrating a track record of exceptional delivery
operations management
proven ability to communicate effectively with senior management and executives
lead the Guest Experience team, ensuring efficient performance management and responsive handling of absence or sickness trends
strong proficiency in complex team rostering and financial planning
effectively communicate process, policy, and procedure changes through workforce technology and engaging briefings/meetings
flexible availability to work early, late, and flexible shifts when required
resolve escalated complaints, and identify opportunities for team development and conflict resolution