ESTATEDUCATION Salary
93-95 KING STREET STUDIO 9 NETHERCONESFORD NORWICH NR1 1PW ENGLAND
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Earnings on positions in ESTATEDUCATION
ESTATEDUCATION is looking for employees for positions:
hotel receptionist
Working hours
- part-time | Permanent
Requirements
- min 1-year of relevant hospitality, property management or front of desk experience
- the position is for a Weekend Concierge/Receptionist working each weekend, with hours of work
- previous hospitality, property management or front office experience is essential
- discretion and trustworthiness; you will often be party to confidential information
- proven working knowledge of a winning customer service experience
- flexibility and adaptability
- excellent communication skills and telephone manner
- able to plan, organise and multitask
Responsibility
- acting as a first point of contact; dealing with correspondence, phone calls, enquiries and handling them when appropriate
- greet guests with a five-star service and assist queries in a friendly, knowledgeable and professional manner
- answering all calls, leads and new enquiries in a professional and timely manner
- check payments and deposits received in full in advance of the guest's stay
- manage email enquiries and replies
- support and maintain health, safety and security procedures in the workplace. Assist with safe working procedures for equipment