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Estimated salary
£ 1916
Median salary at ESTATE AGENCY
£ 1833Lowest salary
£ 2249The average salary
£ 4166Highest salary
Do you believe that workers at ESTATE AGENCY are paid fairly?
ESTATE AGENCY is looking for employees for positions:
customer service representative
customer service representative
Working hours
full-time
Salary
salary
Responsibility
assist with general administrative duties such as answering and directing phone calls, managing emails, scheduling appointments, and maintaining accurate records
coordinate property viewings and liaise with clients, vendors, and agents to ensure smooth operations
support the sales team by preparing property listings, brochures, and other marketing materials
assist in organizing and maintaining property files, ensuring that all necessary documentation is complete and up to date
conduct research and gather relevant information to support client requests and property inquiries
collaborate with team members to ensure efficient workflow and provide support as needed
serve as the first point of contact for clients, both in person and over the phone, providing exceptional customer service and addressing inquiries promptly and professionally
stay up to date with industry trends, regulations, and best practices to provide accurate and informed assistance to clients
Requirements
previous experience in a customer service or administrative role, preferably within the estate agency sector
excellent communication skills, both written and verbal, with the ability to engage and build rapport with clients
strong organizational and multitasking abilities, with a keen eye for detail
knowledge of the local property market and familiarity with St. Albans and surrounding areas would be advantageous
A proactive and problem-solving mindset, with the ability to work independently as well as part of a team