ESTATE AGENCY is looking for employees for positions:
customer service representative
Working hours
full-time
Salary
salary
Responsibility
assist with general administrative duties such as answering and directing phone calls, managing emails, scheduling appointments, and maintaining accurate records
coordinate property viewings and liaise with clients, vendors, and agents to ensure smooth operations
support the sales team by preparing property listings, brochures, and other marketing materials
assist in organizing and maintaining property files, ensuring that all necessary documentation is complete and up to date
conduct research and gather relevant information to support client requests and property inquiries
collaborate with team members to ensure efficient workflow and provide support as needed
serve as the first point of contact for clients, both in person and over the phone, providing exceptional customer service and addressing inquiries promptly and professionally
stay up to date with industry trends, regulations, and best practices to provide accurate and informed assistance to clients
Requirements
previous experience in a customer service or administrative role, preferably within the estate agency sector
excellent communication skills, both written and verbal, with the ability to engage and build rapport with clients
strong organizational and multitasking abilities, with a keen eye for detail
knowledge of the local property market and familiarity with St. Albans and surrounding areas would be advantageous
A proactive and problem-solving mindset, with the ability to work independently as well as part of a team
residential property manager
Working hours
full-time
Salary
salary
Requirements
previous letting and sale property management experience
property Management
strong communicator
customer service
great multi - tasking abilities
competent technology user
residential and Commercial Property Manager
working to challenging timeframes in a fast – paced environment, maintaining a strong attention to detail while being able to prioritise your workload effectively
office administrator
Working hours
full-time
Salary
salary
Responsibility
processing weekly payroll for new starters in the PAYE umbrella sector
ensuring all compliance and due diligence requirements are met for each new starter
maintaining accurate and up-to-date payroll records
processing and reconciling payroll data, ensuring accuracy and compliance
providing support to the wider team as required
Requirements
previous experience in payroll administration, specifically within the PAYE umbrella sector
excellent attention to detail and accuracy
good communication skills
ability to work efficiently and effectively in a fast-paced environment
strong organisational skills
knowledge of relevant payroll legislation and regulations
warehouse operative
Working hours
full-time | Permanent
Language
english
Salary
salary
Requirements
warehouse experience: 1 year
Responsibility
ensure the warehouse and yard are kept clean and tidy at all times and any spillages are promptly cleared and waste minimised
place goods correctly into storage bays. Ensure that stock is stored to allow safe storage, lifting and lowering
receive goods and check into the warehouse accurately
payroll
Working hours
full-time
Responsibility
manage the end-to-end payroll processing cycle, including data input, reviewing, and processing payroll
the Payroll Assistant will be responsible for managing the payroll processing, ensuring compliance with UK payroll regulations, and supporting our HR team
the successful candidate will possess a strong attention to detail, excellent communication skills and the ability to work independently in a fast-paced environment
support the HR team with ad hoc projects and initiatives
Requirements
minimum of 2 years' experience in a payroll processing role
payroll: 1 year
senior lettings negotiator
Working hours
full-time
Salary
salary
Responsibility
negotiate deals with customers
lead and manage the lettings department, ensuring targets are met and exceeded
review listings and negotiate prices with vendors
oversee and manage the property portfolio, including valuations, viewings, and negotiations
write real estate contracts
provide excellent customer service to landlords and tenants
negotiate with vendors over the price of goods or services
develop and implement strategies to increase revenue and grow the business
Requirements
excellent communication skills, both verbal and written
proven track record in lettings negotiation and management
strong administrative and organizational abilities
excellent communication and customer service skills
ability to multitask and prioritize tasks effectively
strong leadership and management skills
previous lettings experience essential
knowledge of property laws and regulations
senior lettings negotiator
Working hours
full-time
Salary
salary
Responsibility
negotiate deals with customers
lead and manage the lettings department, ensuring targets are met and exceeded
review listings and negotiate prices with vendors
oversee and manage the property portfolio, including valuations, viewings, and negotiations
write real estate contracts
provide excellent customer service to landlords and tenants
negotiate with vendors over the price of goods or services
develop and implement strategies to increase revenue and grow the business
Requirements
proven track record in lettings negotiation and management
excellent communication and customer service skills
strong leadership and management skills
knowledge of property laws and regulations
ability to work independently and as part of a team
full driving license and access to a vehicle
strong organisational and time management skills
branch manager
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Responsibility
developing new business opportunities
conducting property viewings
ensuring an up-to-date knowledge of market conditions and competitor activities
sales assistant
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Responsibility
ensuring an up-to-date knowledge of market conditions and competitor activities
conducting property viewings
developing new business opportunities
trainee estate agent
Working hours
full-time
Salary
salary
Requirements
outstanding Customer Services Skills
good communication and listening skills
excellent telephone manner
articulate and well spoken
good organisational skills used in planning own work
self-motivated and enthusiastic
able to work in a busy office environment
an ability to be diplomatic and stay calm under pressure
Responsibility
registering new applicants for Lettings and identifying their specific requirements