ESTAR TRUCK AND VAN is looking for employees for positions:
apprentice
Working hours
full-time | Permanent
Responsibility
welcome to eStar
the new home for Mercedes-Benz Vans and Trucks in the North-West of England and North Wales
our business is built on transparent communication, and when you join, you will immediately notice the friendly, customer-dedicated environment
it's our mission to provide an exceptional experience for the region's commercial vehicle community, driven by our customer's needs and inspired by the latest vehicle technology
we currently have over 300 colleagues, located across 4 dealerships. Our locations include Deeside, Stoke-on-Trent, Trafford Park, and most recently, Knowsley, our brand new, state-of-the-art facility
with the introduction of a new Board of Directors, who bring a wealth of industry experience, as well as a commitment to the wellbeing and development of our people - you really couldn’t pick a better time to join
we strongly believe in developing our team, which is why invest in the future of our people - providing relevant training and development opportunities, so you can exceed in your role and further expand your skills
the team here at eStar are advocates for the Mercedes-Benz brand and always strive to provide the highest level of service, so we can build fantastic relationships and continually exceed our customers’ expectations
Salary
salary
Education
GCSE or equivalent
good telephone answering/interpersonal skills
A willingness to learn
good listening skills
positive, can do attitude
Requirements
full City & Guilds qualification required – certified technician in an automotive service field
enthusiasm to deliver the Mercedes Benz customer experience
good administration skills/organisation skills
ability to work effectively within a team environment
flexible approach to work and adaptable to thrive in a changing environment
IT literate
customer service apprentice
Working hours
full-time | Permanent
Salary
salary
Education
GCSE or equivalent
good telephone answering/interpersonal skills
A willingness to learn
good listening skills
positive, can do attitude
telesales executive
Working hours
full-time
Responsibility
customer Care/Telesales Executive - Team Valley
at Bell Truck and Van our customers are at the forefront of everything we do
an opportunity has become available, we are recruiting for highly driven and enthusiastic Customer Care/Telesales Executives to join the team at our new Team Valley site
this is a fast-paced role, the successful candidate will be target driven, high performance motivated and have the ability to exceed all targets set
having experience of making over 100 telephone calls a day would be an advantage but full training will be given if a candidate has the key attributes
listening to our customers and feeding back their thoughts so that we can continue to deliver the highest level of service is a crucial part of this role
we are looking for candidates who are friendly, empathetic and efficient and who go the extra mile to ensure that our customers are happy
undertake customer care calls promoting the company products and services, sales, aftersales and hire, and identifying new business opportunities
Salary
salary
Requirements
previous experience within a customer service or sales role preferably making over 100 calls a day
target driven
strong communication skills
must be comfortable engaging with clients and building relationships
friendly, customer focused personality
ability to work effectively as part of a team and on own initiative
must be a motivated individual with an enthusiastic and resilient character
service advisor
Working hours
full-time
Responsibility
your role will be to work within the Service Department to help with the smooth and efficient running of the department
importantly, you must be a team player
experience in motor trade in a similar role and IT skills are essential, and Kerridge experience is desirable
book work into work shop and maintain a steady flow
an exciting opportunity has arisen, we are now recruiting for a Service Advisor to join our busy and vibrant team at our Team Valley depot
organising customer bookings and loading workshop
you will be required to book in work into the workshop, load and programme the workshop to maintain a steady flow of work and maintain good customer relations at all times
communicates with clients about vehicle problems, insurance questions, and warranty issues
Salary
salary
administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
responsible for preparing cost estimates, invoices and associated paperwork for all work completed within company and MB UK rules
preparation and submission of Repair and Maintenance, Warranty claims ensuring the quality and compliance of all documentation
to ensure that the completed paperwork digitally retained
to obtain completion / final order numbers
Requirements
basic computer skills as well as general business knowledge
you will be an effective communicator with a keen understanding of customer satisfaction factors
you will be a consistent performer who is able to work pressure
you are meticulous and thorough in your approach with an attention to detail for accuracy whilst ensuring compliance with company and MB UK policies and procedures
you will have excellent time management skills and the ability to prioritise your daily workload to ensure all time sensitive deadlines are met
purchase ledger clerk
Working hours
part-time | Permanent
Salary
salary
Requirements
prior experience in purchase ledger based roles
experience within a vehicle dealership advantageous but not essential
experience of different accounting systems. CDK experience would be an advantage
purchase ledger: 1 year
parts advisor
Working hours
full-time | Permanent
full-time
Responsibility
welcome to eStar
the new home for Mercedes-Benz Vans and Trucks in the North-West of England and North Wales
our business is built on transparent communication, and when you join, you will immediately notice the friendly, customer-dedicated environment
read more about apprenticeship pay here https://www.gov.uk/employing-an-apprentice/pay-and-conditions-for-apprentices
it's our mission to provide an exceptional experience for the region's commercial vehicle community, driven by our customer's needs and inspired by the latest vehicle technology
more information on Mercedes-Benz apprenticeships here https://mercedes-benztraining.co.uk/mercedes-benz-academy-programme.aspx
we currently have over 300 colleagues, located across 4 dealerships. Our locations include Deeside, Stoke-on-Trent, Trafford Park, and most recently, Knowsley, our brand new, state-of-the-art facility
with the introduction of a new Board of Directors, who bring a wealth of industry experience, as well as a commitment to the wellbeing and development of our people - you really couldn’t pick a better time to join
Salary
salary
Education
GCSE or equivalent
good telephone answering/interpersonal skills
A willingness to learn
good listening skills
positive, can do attitude
sales administrator
Working hours
full-time | Permanent
full-time
Salary
salary
Requirements
computer literate
good telephone and communication skills
accurate and have keen attention to detail
positive and work well within a team
Responsibility
raising PO's
vehicle technician
Salary
salary
Responsibility
ensure that the workshop facilities, equipment and tools are kept clean, tidy and maintained
warranty administrator
Working hours
permanent
Responsibility
participate in warranty/R&M audits as required
post claims into accounts and re-invoice, resubmit and credit when required
Changes in earnings for the position hgv technician