ESCAPADE Salary
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4 LYNMOUTH ROAD READING RG1 8DD ENGLAND

Earnings on positions in ESCAPADE

ESCAPADE is looking for employees for positions:

manager

Language

  • english

Responsibility

  • manage the reservations process ensuring efficiency, accuracy and exceptional guest service
  • oversee the accuracy of room blocks, reservations, and group market codes
  • oversee all reservation enquiries including group and individual bookings
  • manage and support the reservations team, providing ongoing training
  • continuously review, improve and implement reservations procedures
  • welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation
  • speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
  • verify availability of room type and rate and explain guarantee, special rate, and cancellation policies to all guests

Requirements

  • A strong background in a luxury hotel or F&B environment
  • previous experience in hotel reservations
  • previous experience managing a team
  • positive, engaging, and energetic personality
  • excellent attention to detail and organisational skills
  • high level of numeracy
  • excellent communication skills, both written and verbal
  • proficient in hotel reservations systems such as Opera and in-house CMS systems

sous chef

Language

  • english

Requirements

  • minimum 2 years’ experience at a Sous Chef level in high-end restaurant, luxury hotel, or lifestyle hospitality brand
  • experience in a 4-star or 5-star hospitality setting is preferred
  • food Safety Level 2 and 3 training is desirable
  • A strong guest-focused mindset with exceptional attention to detail
  • highly organised, with the ability to lead a team and work efficiently under pressure
  • strong interpersonal and communication skills
  • has an immaculate level of personal grooming and hygiene, exudes style and sophistication
  • full clean UK driving licence

Responsibility

  • train and enforce best practices among kitchen staff, ensuring health and safety standards are met at all times
  • work closely with the front-of-house team to ensure seamless service and an elevated guest experience
  • deliver on key performance metrics, including guest satisfaction, food cost targets, and staff development
  • support the Head Chef in planning and executing daily menu items, ensuring consistency in quality, flavour, and presentation