ERIEZ MAGNETICS EUROPE

Responsibility

• carrying out scheduled maintenance and other service activities including commissioning
• conduct mechanical service work and mechanical fitting
• calibration of Eriez equipment
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• software and hardware engineering processes
• carry out repairs of equipment returned by customers to the factory
• software programming
• sale of spare parts of Eriez equipment, preparing quotations and orders
• assist customers and internal personnel with technical questions regarding Eriez solutions
• assist customers and internal personnel with technical questions
• build and maintain strong customer relationships through continuously delivering high standards of service
• preparation of documentation for international and domestic travel
• continuously adhering to safety guidelines and policies set out by Eriez customers
• preparation of commissioning, servicing and calibration visit documentation
• training of customers and agents – both at Eriez facilities or at customer sites
• involved in finding solutions on site including equipment and installation problems
• the environment at site could include working on uneven ground, at heights and/or in limited spaces
• in some cases mobile access platforms can be used but others may only have access by ladders i.e
• mining/quarry sites, plastics/wood/food processing plants, power stations and recycling plants

Requirements

• an understanding of electronic circuits and schematics - Essential
• minimum 3 years of experience in a similar role
• use of electrical test equipment - Essential
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• electronic and electrical experience
• ability to troubleshoot to board level - Essential
• mechanical experience, such as reading drawings & assembly
• HNC in a related field as a minimum - Essential
• ability to read electrical schematics
• experience with microcontrollers, SCADA, HMIs, PLCs - Desirable
• A natural problem solver, with good customer service skills
• degree in electronic and electrical engineering - Desirable
• able to communicate effectively at all levels
• SMT level fault finding - Desirable
• naturally focused - able to retain a clear view of the overall objective when working under pressure
• familiarity with comms protocols such as RS232/485 and UART - Desirable
• worldwide travel to customers sites is an integral part of the role, so you must be comfortable with this
• excellent customer service skills
• ability to work independently whilst keeping motivated to achieve and deliver results
• comfortable communicating with all levels of seniority
• ability to think outside the box to find solutions to complicated technical problems

Benefits

• service car

Current offers for the position:

Responsibility

• bending, forming and fabrication of sheet and structural steel
• use of hand tools i.e drills, grinders etc
• ability to tack jobs together using MIG or TIG welding
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• manufacturing of bespoke framework
• development work i.e. square to rounds and hopper fabrication
• use of various tools/machines i.e brake press, guillotine, plasma cutter, drill etc

Requirements

• EAL Level 2
• level 3 Diploma in Engineering Technologies
• time served Fabricator/Welder
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• ability to read from and manufacture using engineering drawings
• you should have completed a first year engineering disciplined course
• experience with sheet metal work and fabrication of developments
• experience with the assembly and fitting of complete machines
• fabrication of sheet and structural steel
• bending and forming steel
• excellent team working skills, but also able to work independently with little instruction
• sheet development work
• good communication skills
• the use of hand tools and machinery
• MIG/TIG welding
• the ability to read engineering Drawings
• to be able to read engineering Drawings
• teamwork and collaboration
• the ability to work within a team

Current offers for the position:

Responsibility

• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems
• talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
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• troubleshoot and solve hardware or software faults
• replace parts as required
• support the roll-out of new applications
• set up new users' accounts and profiles and deal with password issues
• respond within agreed time limits
• work continuously on a task until completion
• maintain our high standards particularly regarding communications and response times
• maintain an up-to-date knowledge of current operating systems and standard software packages, including both Microsoft Windows and Microsoft 365
• engage in training opportunities to further develop skills and knowledge in key areas, such as desktop support, networking, and operating systems

Requirements

• the ability to think logically
• some IT/Computing qualifications are preferable but not essential
• experience with Microsoft operating systems, including installation and configuration
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• experience with computer and peripheral hardware servicing and basic repairs are preferable but not essential
• excellent listening and questioning skills, combined with the ability to interact confidently
• the ability to work well in a team as well as alone
• problem solving skills
• the ability to prioritise your workload
• attention to detail

Current offers for the position:

Responsibility

• establishing, maintaining and expanding the customer base to achieve agreed targets
• servicing the needs of existing customers
• implementing strategies throughout the sales team in order to achieve high level strategic objectives
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• responsible for obtaining profitable results throughout the entire sales department by developing the team through motivation, skills development and increased product/applicational knowledge
• providing accurate sales forecasts/projections to the wider business on a weekly basis
• setting individual, team and territory sales targets on a yearly basis, in line with the overall target set by the Sales Director
• working interdepartmentally to increase overall profitability through process and product improvements
• responsible for sales growth by proactively developing new customers and managing existing network of agents and distributors in addition to recruiting new ones, where required
• responsible for the planning, recruitment, direction, organisation and control of the sales team to accomplish specific objectives
• liaising between the Sales Director and the marketing team to successfully implement the marketing plan
• responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organisation’s presence throughout Europe
• planning and implementing regular staff appraisals to promote professional development and promote retention
• attending domestic, European and international exhibitions to promote Eriez equipment
• overseeing and assisting sales team members with significant projects and important customers, where required

Requirements

• degree or Diploma in Engineering or Business is preferable
• ability to speak a European language would be advantageous
• proven track record in managing and directing a highly skilled, motivated, and successful sales team
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• strong leadership qualities with good communication and interpersonal skills
• strong understanding of customer and market dynamics and requirements
• experience of selling capital equipment into the recycling industry would be advantageous
• willingness to travel overseas as and when required, even at short notice
• strong negotiation skills
• 5+ years experience in sales management
• proven presentation skills to individuals and groups
• clean driving licence
• self motivated and capable of using own initiative
• strong commercial awareness

Current offers for the position:

Responsibility

• identify key customers to target across the allocated industry to allow for increased brand recognition and strategic market growth
• focus 90% of time on identifying and developing new customer accounts within the light industry sector
• take a proactive approach to contacting potential customers and undertake technical site visits/surveys, where required
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• keep record of all communication and with customers on our CRM system, with an emphasis on proactive leads
• ensure continuous alignment with overarching strategic objectives through constant communication with our corporate management team
• frequent strategic sales travel with an emphasis on new business
• occasional travel to USA to align with the global product management team, where appropriate
• develop strategic relationships, specify and quote suitable magnetic separation and metal detection solutions for customers across the light industry sector, utilising a consultative and solution based sales approach
• support other members of the sales and management team with technical questions related to the Eriez product offering/areas of expertise
• represent Eriez at UK, European and USA exhibitions as necessary
• conduct training of fellow team members, customers, agents and affiliates as appropriate

Requirements

• minimum 5 years’ experience in B2B/Industrial Sales; preferably Food, Packaging, or similar
• proven ability to successfully manage major accounts by confidently interacting at senior and lower levels
• ability to drive sales from cradle to grave with a thorough understanding of the 7-step sales cycle
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• is not call reluctant, be able to close a deal and confident of making independent decisions as required
• excellent track record of sales planning, market analysis and budget management
• ability to prioritise workload, set and achieve agreed sales targets and meet deadlines
• must be well organized, able to plan and justify travel in and around the allocated territory
• committed to continuous education and willing to accept mentoring and critical feedback
• demonstrated ability to communicate effectively with customers and colleagues
• good mechanical aptitude with some electrical knowledge
• self-motivated with a capacity to work independently and as part of a team where required
• exceptional written and verbal communication skills
• fully competent in MS Office products

Current offers for the position: