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EPYX is looking for employees for positions:
account manager
account manager
user experience designer
software engineer
Working hours
full-time
Salary
salary
Education
A-Level or equivalent
Responsibility
ensure high performance levels are achieved, and maintained within agreed standards
resources planning for the Commercial Department to ensure key business functions are resourced appropriately
to work collaboratively with key stakeholders across the UK Commercial team, notably the Head of Function and other Network Managers to identify opportunities for improvements that are related to driving revenue opportunities, delivering a positive customer experience and driving efficiency savings
evaluating performance and providing constructive feedback on performance levels that enhances and develops skills, knowledge and techniques
you will also have a strong influence on all Commercial Team Leaders, to ensure improvements are implemented and that ongoing support is delivered in a timely manner, which will assist in production of overall key business objectives
assessing your own strengths and weaknesses of performance levels and identify areas for further development
weekly KPI reporting to demonstrate performance and improvement opportunities. Responsible for identifying and delivering process improvements to enhance operational efficiency across the Commercial team , and reduce customer attrition
support cross functional activity aligned to the UK project initiatives to ensure execution of processes are as efficient and effective as possible
Requirements
experience managing accounts
prior experience in creating KPI Dashboards
experience of the automotive industry would be an advantage
experience working in sales and account management
degree or similar education
ability to work on your own initiatives and self motivated to achieve results
experience in a customer facing position
account management: 3 years
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