ENVIVA  Salary

CEDAR HOUSE GLADE ROAD MARLOW SL7 1DQ ENGLAND
TIN: 04994739

ENVIVA
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ENVIVA is looking for employees for positions:

customer account manager

Responsibility

  • develops a solid and trusting relationship between Enviva and our key customers
  • day-to-day liaison and first point of contact for any customer issues or suggestions
  • engage and collaborate with internal teams to support the proactive management of each client account in accordance with changing needs
  • deliver existing contracted business in line with budget and drive a culture of continuous improvement across multiple accounts
  • work with Enviva's Optimization team to drive shorter term incremental, value-accretive transactions
  • regularly and accurately report on key account metrics/KPIs
  • carry out additional projects and attend external meetings/events as required
  • working from a continuous improvement mindset, identify and execute win-win solutions with key customers and deliver value to the business using data and market insights

Requirements

  • 5-7 years of experience managing complex customer accounts and delivering client-focused and value-based solutions
  • bachelor's degree or equivalent practical experience in customer relations and/or B2B sales
  • experience supporting a global business and creating effective business strategies
  • customer-focused ethos with an understanding of how to manage internal and external expectations
  • proven ability to lead, influence and inspire customers and team members
  • excellent communication skills ; commercially astute, culturally aware, and articulate
  • responsible, accountable, and capable of balancing a varied and demanding workload
  • ability to multitask, prioritize, and mange time efficiently in a fast-paced environment