The job offer is looking for a Service Desk Team Manager at ENSEK, a technology business in the energy sector. The role involves managing and motivating a team responsible for supporting SaaS and cloud-based software, ensuring customer satisfaction and meeting SLAs. The company highlights the importance of people and their supportiveness.
A question that arises is: Can you provide more information about the structure of the team? How many members are in the team and what is the reporting structure like? Additionally, it would be helpful to know more about the training and development opportunities for the team members. Is there a budget for training programs or certifications?
How is ENSEK in Nottingham? Is it possible to work remotely from them?