we underpin the investment operations of fund managers from our global offices spanning four continents
passionate about client service, we complement our software solutions with expert middle- and back-office managed services
in fact, we've been recognized as Best Managed Services Provider at the HFM EU Services Awards
as a company, we're absolutely committed to the growth, development, and well-being of our people
enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe
enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career
our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set
we help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best – invest
security engineer
Education
cybersecurity certifications are a plus
location - UK - EMEA London
other perks include commuter benefits, and an employee assistance program
all benefits and programs are subject to applicable eligibility requirements
bachelor's degree or higher in MIS, Computer science, systems engineering, electrical engineering, or related degree. Ideal but not required, this can be substituted with field experience
we endeavor to maintain a drug-free workplace
enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave
enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment
Responsibility
coordinate cross-functionally to ensure the project meets business objectives and compliance standards
senior administrator
Requirements
minimum of 3 years administration of a Zendesk environment with more than 20 agents
experience with the SweetHawk Super Suite is a major positive
prior experience in a customer service department or supporting a customer service department
team lead and/or entry level management experience
extremely strong written and verbal communication skills, across all platforms
A proactive attitude and a demonstrated ability to use initiative to resolve issues
experience working in a Financial Technology company
working knowledge of a Customer Support telephony system
project manager
Responsibility
you'll need to build a strong product knowledge, manage a positive relationship with our clients, understand and apply project methodologies and risk management processes, and act as a point person for client-facing communication