ENERGY ASSETS is looking for employees for positions:
project administrator
Working hours
full-time | Permanent
Salary
salary
Education
GCSE or equivalent
Responsibility
to ensure that information is accurately recorded and that industry processes are followed, particularly relating to GT1, GT2 and GSC processes
ordering of stock materials and sundries, gather quotations from suppliers for service delivery
liaising with the technical managers to ensure the design process is followed and work plans are in place
provide a timely and accurate response to enquiries from customers and to ensure SLA’s and KPIs are met
play an active part in the team, promoting a positive working culture and effective working practices, representing the company in a professional manner in line with our core values
the role will provide administration support for commercial metering activities, assisting in the timely delivery and billing of projects whilst ensuring that operational SLAs are met or exceeded. This is a home-based role
Requirements
to be considered for this position you will have at least one - two year’s previous administration experience ideally with a multi utility business, you will be an excellent communicator and have the ability to work on your own initiative
job Types: Permanent, Full-time
customer service: 1 year
administrative experience: 1 year
planner
Working hours
full-time
Salary
salary
Responsibility
often the key Energy Assets point of contact for customers, required to represent the company professionally and knowledgably at all times
proactively check and plan jobs in engineers diaries
co-ordinate customer and engineer availability to ensure both customer satisfaction and effective and efficient diary management for our engineers
clearly communicate with customers to ensure resolution of problems or diary conflicts
effectively liaise with Technical Services as and when appropriate in order to resolve issues
ensure that incoming/outgoing emails are dealt with in a timely and accurate manner, as well as recording and reading notes thoroughly to ensure first-class customer service and an efficient workflow across teams
ability to problem solve and deal with unexpected changes to plans, rescheduling or making changes to ensure maximum efficiency of daily diaries
manage unexpected issues in the best interests of the company, on occasion being able to make tough calls and manage dissatisfied customers in an honest and confident manner
Requirements
previous experience of inbound/outbound calling environment
previous planning experience would be beneficial
strong and confident communication skills, both by phone and email
ability to problem solve and take responsibility for resolving issues
attention to detail, and a pride in providing a quality service
ability to take responsibility for own work in a high volume and often pressurised environment with conflicting priorities
engineer
Working hours
full-time
Benefits
company car
Salary
salary
Responsibility
we are currently in the market looking to recruit an assistant gas metering engineer on a permanent basis covering London and Surrounding areas
Requirements
suitable candidates will be self motivated individuals who are looking to cement a long term career within a growing Utility business, previous experience of gas or electrical meters would be advantageous
excellent time management skills, working to targets and deadlines and possessing the ability to prioritise tasks and objectives as well as a full UK driving licence is essential for the role
job Type: Full-time
data administrator
Working hours
full-time
Salary
salary
Responsibility
daily monitoring of emails and correcting issues within the system
taking calls from suppliers and correcting issues within the system
continuous dialogue with suppliers with regards to ongoing issues
reporting to team leader any non-compliance and action plan surrounding resolution
manage exceptions and engage with other team members to investigate and resolve
Requirements
1 year's experience in Data Administration preferably within the electrical industry
excellent communication skills – able to speak to numerous operational levels
customer focused attitude and commercial awareness
an understanding of GSM and GPRS communications would be beneficial along with knowledge of DC/DA and Smart Meter Technology
analytical thought process with ability to see issues and generate a resolution path through to completion
data Admininistration: 1 year
customer service: 1 year
planning manager
Working hours
full-time
Salary
salary
Responsibility
develop and maintain business plan booklet and other budget-related reports and documentation
perform business plan sensitivities analysis for credit metrics analysis, investment and financing decisions, and capital allocation purposes
manage EAG long term business planning, annual budgeting and periodical budget updates, defining business planning guidelines, timeline, key assumptions and standard templates
develop and maintain Group balanced scorecard linked to rewards and compensation system
support the Group Head of FP&A in developing policies and procedures for Planning, Budgeting and Forecasting with the aim of enhancing standards and increasing accuracy and efficiency of the Finance planning process
manage EAG management reporting process, defining guidelines and reporting methodologies. Ensure timely, reliable, transparent management information to CEO, Executive team, Board of Directors and Shareholders
analyze expected returns and financial compatibility of investment proposals and formulate recommendations for the relevant authorization bodies
analyse EAG operating and financial performance against target identifying key variances and providing support for corrective actions. Provide support for the coordination of periodical business review meetings
Requirements
superior analytical and synthesis skills
strong communication and interpersonal skills with sensitivity to different cultures
ability to build trust and effective personal relations both within the organization and with all relevant external stakeholders
ability to multi-task and work under pressure
ability to work in team
strong negotiation skills
stay abreast of the latest trends/tendencies on financial planning and analysis and management reporting
financial planning: 3 years
customer service advisor
Working hours
full-time
Salary
salary
Responsibility
take calls from Engineers for Installation Appointments, Debt Disconnection Appointments, Communication Visits
what it’s like to be one of our Customer Support Coordinators
maintain an average call handling time in line with company targets
ensure all data input activities are accurate and in line with existing business processes
ensure all inbound calls are answered in a timely manner in line with company processes
identify personal training needs and communicate to line manager, focusing on all aspects of the role to enhance performance
maintain good attendance; ensure any absence is reported in line with Company Attendance Management Policy
suggest initiatives and assist in the role out of company quality/continuous improvement initiatives
Requirements
customer service: 1 year
project manager
Working hours
full-time
Salary
salary
Responsibility
responsible and accountable for a number of allocated projects in various stages of the project life cycle
liaise with Estimators/Sales on new projects and pricing
manage and motivate your team
provide feedback as to efficiencies & health and safety issues including any training requirements to Management
liaise and communicate effectively with all project stakeholders
coordinate project information and labour skill requirements to include internal and subcontract labour and liaise with scheduling and Site supervisors
give feedback to Estimators/Tech sales engineers on project costing’s
report by exceptions to Management on project progress and highlight any potential financial or delay issues
Requirements
comply with the company’s H&S management systems; including the policy statement, organisation, arrangements and individual responsibilities
ensure the accurate reporting of any work related accidents, dangerous occurrences, ill health or near miss incidents to the Compliance Manager
report any known or suspected defects or failings in the OH&S Management System to the Compliance Manager without delay
responsible for your own safety, as well as the safety of others
gas or Electric Industry Qualifications and Experience
excellent communication and presentation skills
self-motivated but can equally function as part of a team
commercial awareness
administrator
Working hours
full-time
Salary
salary
Responsibility
processing all Asset Value requests and acceptances within SLA’s
often the key Energy Assets point of contact for customers, required to represent the company professionally and knowledgably at all times
to coordinate multiple tasks and activities to enable the timely delivery of a number of assigned projects
managing the design acceptance process ensuring new projects are logged and designs are approved on time within SLA’s
proactively check and plan jobs in engineers diaries
issuing MPRNs within the relevant timescales
co-ordinate customer and engineer availability to ensure both customer satisfaction and effective and efficient diary management for our engineers
ensure that customer requirements are met or exceeded
Requirements
you will need good communication skills in order to develop and build relationships with internal and external stakeholders
to be considered for these positions you will have at least 1 - 2 years previous administration experience ideally with a multi utility business. You will be an excellent communicator and have the ability to work on your own initiative
since full training will be provided, no experience is necessary although experience in the utility industry or a similar role would be preferable
administrative experience: 1 year
you will need to possess excellent communication and presentation skills with the ability to accurately input data, and possess initiative and excellent organisational and problem solving skills
you will also have good time management skills, be able to work to tight deadlines and possess the ability to prioritise tasks and objectives
you should be IT literate with knowledge of Microsoft software packages or equivalent and be able to apply them to detailed procedures
design engineer
Working hours
full-time | Permanent
Benefits
profit sharing
Responsibility
undertake technical design activity associated with Complex and Non-Complex designs
ensure records are maintained of work activities on workspace to satisfy Customers, and legal requirements
Requirements
you will have a sound working knowledge of appropriate legislation , codes of practice and industry standards
the successful candidate will have at least 3 years previous experience working within a multi utility design environment ideally within a gas, electric and water discipline
electrical engineer
Working hours
full-time
Benefits
company car
Requirements
minimum of IOSH or recognised equivalent qualification in Health and Safety
demonstrable working knowledge of CDM regulations
qualification and experience for HV Pressure testing up to 33KV and Substation Commissioning
safety Passport CSCS for SHEA Power
have the relevant demonstrable knowledge and experience to act as the authorising officer under the NERS accreditation scheme for operations and cable jointing up to 33kV
Responsibility
lead the electrical operational competency process, ensuring compliance with relevant legislation and group policies and procedures