ENABLE SERVICES Salary
19 ERITH CRESCENT ROMFORD RM5 3JJ UNITED KINGDOM
TIN: 11701437
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Earnings on positions in ENABLE SERVICES
ENABLE SERVICES is looking for employees for positions:
it apprentice
Working hours
- apprenticeship
Responsibility
- enable.services stands at the forefront as a premier provider of cutting-edge technology solutions and support services
- in East Anglia, we specialise in offering IT desktop services to local organisations to cater to their Technology needs
- our dedication to excellence and a steadfast focus on client satisfaction has solidified our standing as an industry leader
- provide first-line support to customers via phone, email, and other communication channels, effectively diagnosing and resolving IT issues
- maintain high-quality customer service, ensuring all support requests are dealt with efficiently and professionally
- uphold exceptional customer service standards, managing support requests with promptness and professionalism
- log all incidents accurately and consistently in the Incident Management system
- consistently and meticulously record incidents within the Incident Management system
Requirements
- strong communication and interpersonal skills
- good problem-solving and analytical skills
- ability to work well in a team
- eagerness to learn new technologies and processes
- attention to detail
- no prior experience is required; however, a genuine interest and passion for IT is crucial. Customer service skills, particularly a good telephone manner, are highly beneficial
- this apprenticeship will offer you a foot in the door into the Technology and Software industry
- working with us, you will gain invaluable experience and knowledge in an office-based IT Support position