EMPOWER SUPPORT  Salary

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71 MANSEL STREET SWANSEA SA1 5TN WALES
TIN: 12053569
 Social work
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EMPOWER SUPPORT
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EMPOWER SUPPORT is looking for employees for positions:

team leader

  • team leader
  • mental health support worker

Working hours

  • permanent

Responsibility

  • oversee the assessment, planning, delivery, and review of support for clients with mental health diagnoses living in their own homes
  • advocate for clients to ensure their needs are met, liaise with professionals, and attend reviews and meetings
  • ensure safety and risk assessment of clients and staff, report and address safeguarding concerns, and maintain up-to-date documentation
  • promote a positive working culture and environment for staff, providing supervision, support, shadowing and mentoring
  • participate in recruitment, retention, and induction processes for new staff members
  • prepare for CIW and LA audits, ensuring compliance with regulations and policies
  • produce rosters for support workers and provide handovers to senior teams and external professionals
  • train staff in line with medication policy and liaise with GPs and pharmacies

Requirements

  • A good leader should have high levels of emotional intelligence, empathy, compassion to both their teammates and people we support
  • they should be caring, motivating and supportive to the support workers that they lead
  • A good team leader would need to be trustworthy, thoughtful, and always communicate clearly and professionally
  • this knowledge will inform your approach to providing empathetic and effective recovery focused, person-centred support to our clients
  • you will be vigilant in identifying potential risks and implementing measures to maintain a secure environment
  • your ability to implement, review and adapt these plans will be critical to achieving positive outcomes
  • you should empower the team to be autonomous where needed but also be dependable, approachable, helpful, and supportive when guiding the team and giving critical feedback
  • A team lead should have a strong work ethic and instil this in others to motivate the team as well as promote self-care and work-life balance to avoid burn out which can be common in the sector