receptionist
3 the last 328 days, recently 2024-03-19
Responsibility
- · Explain procedures and make new and follow-up appointments
- receive and make telephone calls as required
- divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
Show more +9 - · Enter patient information on to the computer as required, ensuring that this is entered onto the correct patient
- the information must be relevant and accurate
- to provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone, along with Receptionist/Admin duties as listed in Job responsibilities
- · Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice · Deal with all general enquiries regarding medical advice request/medication queries and relay these to the Doctor
- · Explain practice arrangements and formal requirements to new patients and those seeking temporary care and ensure procedures are completed
- MEDICAL RECEPTIONIST/ADMIN ASSISTANT JOB DESCRIPTION JOB TITLE: MEDICAL RECEPTIONIST/ADMIN ASSISTANT Reporting to: Practice Business Manager Job Summary: To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- enter requests for home visits ensuring careful recording of all relevant details and pass these on to the Doctor within the appropriate timescale
- · Process repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, via electronic prescribing/printing
- · Hospital Mail/Post – open and stamp as received · Using your own judgment and communication skills; ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner and use signposting
Trade
- administrative Assistance
- Administrative Assistance
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