EITEX Salary
Royal Leamington Spa
TIN: 10402015
EITEX Premium profile inactive Premium profile inactive
Earnings on positions in EITEX
EITEX is looking for employees for positions:
project engineer
Working hours
- full-time
Responsibility
- troubleshoot hardware and software issues
- provide technical support to customers over the phone, email, and chat
- analyse system logs and identify potential issues
- provide assistance to 1st line support staff
- perform system maintenance tasks
- monitor system performance and troubleshoot any issues that arise
- document all customer interactions and resolutions in the ticketing system
Requirements
- at least 2/3 years of experience in an IT services role
- advanced interpersonal, verbal and written skills
- knowledge of Internet technologies and cloud computing
- team-oriented attitude and customer-centric
- self-motivated working style
- flexible, lateral thinking and adaptable to change
- microsoft 365 administration
- on-Premise server administration